Software Dev Engineer II, Paragon Workbench
AI in this role
Design and develop customizable, LLM-based case management and resolution systems for Selling Partner Services.
We are looking for software engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have both frontend and backend code stack and opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge?
The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and maintenance. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment.
You will thrive in our collaborative environment, working alongside accomplished engineers who value teamwork and technical excellence. We're looking for experienced technical leaders.
Key job responsibilities
As a Software Development Engineer on the team you will take ownership over the software design, documentation, development, engineering approach, delivery and support of systems. In this role you will collaborate with leaders, work backwards from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a positive impact on hundreds of millions of customers.
Basic qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we score this
Software Dev Engineer II, Paragon Workbench at Amazon scores 60 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 3. The daily work is on or around AI systems, without necessarily building the model: remove AI and the job is hollow.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
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Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where software development was part of your work. What did you do?
- Tell me about a project where distributed systems was part of your work. What did you do?
- Tell me about a project where backend was part of your work. What did you do?
- Tell me about a project where llm was part of your work. What did you do?
- Describe a typical day in a role like this one: which parts run through AI directly?
Adapt your resume
- List these exact terms on your resume: Software Development, Distributed Systems, Backend, and Llm. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.
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