Software Development Engineer, Alexa Connections

Amazon is hiring a Software Development Engineer, Alexa Connections in Chennai, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this software engineer role Builds AI ●●●●: the job is building AI systems.
Tools and skills the posting cites include Backend Systems, Large Language Models and software development.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted within the past two weeks.

AI in this role

Design and implement backend software services integrating large language models and agentic reasoning for Alexa's communication assistant.

Backend SystemsLarge Language Models

software-developmentdistributed-systemsbackendagentic-reasoningmachine-learning-integration

Do you want to shape how people stay connected across calls, text, and email? Alexa Connections is building a trusted communication agent that understands intent, context, and relationships, then acts on a customer's behalf to make every interaction feel natural. As a Software Development Engineer on this team, you'll design and deliver the software systems behind a context-aware assistant that grows more helpful over time. You'll work across the full software development lifecycle — from understanding customer problems, through system design and implementation, to deployment and operations — building privacy-first solutions that serve tens of millions of daily communication events.

Key job responsibilities
- Design and implement software services that model each customer's personal connections graph, a privacy-first representation of relationships and communication patterns used to power context-aware assistance.
- Build and operate scalable backend systems that integrate large language models and agentic reasoning to anticipate who, when, and how a customer wants to connect across calls, text, and email.
- Collaborate with scientists, product managers, and peer engineering teams to translate research advances in personalization and memory into reliable, production-grade features.
- Contribute to the full software development lifecycle — scoping, design, code review, testing, deployment, and operational support — while coaching teammates through constructive code reviews and documentation.
- Identify and resolve root causes of operational issues, and continuously improve system reliability, maintainability, and performance.

A day in the life
Your morning might start with a design review for a new personalization feature, working through tradeoffs in scalability and data privacy with senior engineers and applied scientists. After lunch you could be writing and testing code for a service that ranks a customer's most relevant contacts, then pairing with a teammate on a code review. You'll regularly join standups with product managers and scientists to align on priorities, and you'll rotate through on-call responsibilities to keep the systems you build running smoothly.

About the team
The Alexa Connections team is growing, so you'll join early and help shape its engineering culture from the ground up. You'll work alongside experienced engineers and scientists who are invested in your growth, with mentorship and the chance to own meaningful problems. Our mission is to make communication effortless and trustworthy for customers worldwide, and we're focused on building intelligent, privacy-first systems that redefine how people stay in touch.

Basic qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

Preferred qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Engineer, Alexa Connections at Amazon rates 85 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Engineer, Alexa Connections is an open job at Amazon.
Level rates this role AI Level 4 of 4: Builds AI.
The role is based in IN, TN, Chennai.
The job was posted on October 29, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software DevelopmentDistributed SystemsBackendAgentic ReasoningMachine Learning IntegrationBackend SystemsLarge Language Models

Also common in software engineer jobs at this level

Python C++Machine learning AWS AI agents Kubernetes

Pay

Typical software engineer job: $167k

This posting doesn't list pay. Use the typical software engineer figure when pay comes up. See software engineer jobs

Questions you could be asked

Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where distributed systems was part of your work. What did you do?
Tell me about a project where backend was part of your work. What did you do?
Tell me about a project where agentic reasoning was part of your work. What did you do?
Tell me about a project where machine learning integration was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Software Development, Distributed Systems, Backend, Agentic Reasoning, and Machine Learning Integration. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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