Software Development Engineer, Alexa Connections

Amazon is hiring a Software Development Engineer, Alexa Connections in Chennai, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this software engineer role Builds AI ●●●●: the job is building AI systems.
Tools and skills the posting cites include Large Language Models, software development and applied science.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted within the past week.

AI in this role

Applied Scientist/Software Engineer building AI-driven communication agents utilizing large language models and personalization graphs.

Large Language Models

software-developmentapplied-sciencemachine-learningpersonalizationagentic-reasoning

Alexa Connections is on a mission to become the world's most trusted communication agent, spanning across calls, text, email, and the ever-expanding surfaces where people connect. We're building intelligence that keeps customers connected effortlessly to their network and beyond, while putting their trust and privacy first. As an Applied Scientist, you'll help build the smartest communications agent for people, an agent that understands intent, context, and relationships, and that acts on a customer's behalf to make every interaction feel effortless and genuinely helpful

Key job responsibilities
You'll research and build the intelligence that helps people stay connected to the ones who matter. A central part of this is modeling each customer's personal connections graph, a privacy-first representation of their relationships and communication patterns, and using it to power an assistant that is context-aware and grows more helpful over time. You'll draw on large language models, agentic reasoning, and personalization to anticipate who, when, and how a customer wants to connect, and to act on their behalf across calls, text, and email. It's open-ended research applied to a real product, turning advances in personalization and memory into an agent that genuinely understands the people in a customer's life.

About the team
We're building up the Alexa Connections science team, so you'll join early and grow alongside it. You'll work closely with experienced scientists and engineers invested in your development, with plenty of mentorship, room to broaden your skills, and the chance to own meaningful problems as you grow. It's a supportive place to do impactful work early in your career, shaping how millions of customers connect every day.

Basic qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

Preferred qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Engineer, Alexa Connections at Amazon rates 90 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Engineer, Alexa Connections is an open job at Amazon.
Level rates this role AI Level 4 of 4: Builds AI.
The role is based in IN, TN, Chennai.
The job was posted on November 2, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software DevelopmentApplied ScienceMachine learningPersonalizationAgentic ReasoningLarge Language Models

Also common in software engineer jobs at this level

Python C++Machine learning AWS AI agents Kubernetes

Pay

Typical software engineer job: $167k

This posting doesn't list pay. Use the typical software engineer figure when pay comes up. See software engineer jobs

Questions you could be asked

Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where applied science was part of your work. What did you do?
Tell me about a project where machine learning was part of your work. What did you do?
Tell me about a project where personalization was part of your work. What did you do?
Tell me about a project where agentic reasoning was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Software Development, Applied Science, Machine learning, Personalization, and Agentic Reasoning. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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