AmazonSoftware Development Engineer, Customer Experience and Business Trends
Amazon is hiring a Software Development Engineer, Customer Experience and Business Trends in Seattle, United States. It pays $144k-$194k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this software engineer role is Builds AI ●●●●: the job is building AI systems.
- The posting mentions AWS, Python and Computer vision among its tools and skills.
- Level classes it as a senior role.
- Amazon has 21,000+ other open roles on Level.
AI in this role
Lead software development engineer building automated machine learning and computer vision systems for measuring customer experience.
We are looking for a Software Development Engineer to lead this exciting new innovative program in US. We build the automated products to measure the customer experience and digital products performance on the devices around the world. You will be responsible for designing, developing, testing, and deploying sophisticated engineering systems for measuring customer CX. You will collaborate closely with a team of engineers and scientists to influence our overall strategy, and define the team’s roadmap. You will drive system architecture, spearhead best practices, and mentor junior engineers. You will focus on driving the next wave of innovation to measure the digital experience in terms of latency and quality. You will lead the team to expand the automation with AWS IoT, GenAI, and strive for exposing the visual / audio analytic capability as self-service. You will lead the team to leverage AI and quantitative analysis to challenge conventional wisdom with hard data.
Key job responsibilities
- Leading the design, development, and maintenance of systems, ensuring they meet Amazon’s growing scale.
- Work with technical stakeholders from across the company to solve big problems, align on technical direction, and make sure our systems continue to meet their evolving needs.
- Grow the junior developers on the team and set a high bar for engineering best practices.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (E.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientist, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
Basic qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language
Preferred qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
How we rate this
Software Development Engineer, Customer Experience and Business Trends at Amazon rates 85 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.
Builds AI. The job is building AI systems.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in software engineer jobs at this level
Pay
- This job starts at
- $144k
- Typical software engineer job
- $167k
This posting starts 14% below the typical software engineer job. See software engineer jobs
Questions you could be asked
- Walk me through a computer vision problem you solved, from raw data to a deployed model.
- Tell me about a project where machine learning was part of your work. What did you do?
- Tell me about a project where system architecture was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
- Walk me through how you've used AWS in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Computer vision, Machine learning, System Architecture, Automation, and AWS. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.
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