AmazonSoftware Development Engineer, Customer Experience and Business Trends
Amazon is hiring a Software Development Engineer, Customer Experience and Business Trends in Seattle, United States. It pays $144k-$194k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Works on AI ●●●○ is how Level rates this software engineer role: the daily work is on AI products, without building the model.
- The posting mentions Python, Java and AWS among its tools and skills.
- Level classes it as a mid-level role.
- Amazon has 21,000+ other open roles on Level.
- Posted within the past two weeks.
AI in this role
Builds scalable web applications and integrates Generative AI solutions to automate complex processes and personalize customer interactions.
As an SDE, you will contribute to a variety of high-impact initiatives that empower our partners. These initiatives include generating data-driven insights through personalized business applications and data infrastructure enhancements, creating seamless workflow experiences by improving our core platform and developing streamlined stakeholder interactions, and cultivating compliance-first solutions that implement robust access controls and raise the bar on security and data governance.
Key job responsibilities
- Lead and participate in the full development life-cycle, including design, development, and implementation of code, tools, and scripts for one or more systems.
- Engage in full-stack development, designing and building scalable, robust web applications and services that enhance the overall customer experience.
- Develop and integrate Generative AI (GenAI) solutions to create intelligent, personalized customer interactions and automate complex processes.
- Innovate and improve processes to enhance key business outputs and drive continuous improvement.
- Work closely with program managers, designers, and other stakeholders to rapidly deliver high-quality, customer-centric solutions.
- Leverage your strong coding skills, technical depth, and passion for solving complex problems.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
Basic qualifications
- 3+ years of non-internship professional software development experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- Experience programming with at least one software programming language
Preferred qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
How we rate this
Software Development Engineer, Customer Experience and Business Trends at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in software engineer jobs at this level
Pay
- This job starts at
- $144k
- Typical software engineer job
- $168k
This posting starts 15% below the typical software engineer job. See software engineer jobs
Questions you could be asked
- Walk me through a computer vision problem you solved, from raw data to a deployed model.
- Tell me about a project where full stack development was part of your work. What did you do?
- Tell me about a project where software engineering was part of your work. What did you do?
- Tell me about a project where system design was part of your work. What did you do?
- Tell me about a project where generative ai was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Computer vision, Full Stack Development, Software Engineering, System Design, and Generative AI. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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