Level

Amazon

Software Development Engineer, Gen AI, Connect

Amazon is hiring a Software Development Engineer, Gen AI, Connect in Seattle, United States. It pays $144k-$194k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this software engineer role is Builds AI ●●●●: the job is building AI systems.
  • Tools and skills the posting cites include Python, AWS and Machine learning.
  • Level classifies it as a senior role.
  • Level lists 21,000+ other open roles at Amazon.

AI in this role

Design and develop distributed machine learning systems and conversational AI solutions as part of AWS Connect.

pythonawsmachine-learningnatural-language-processing
nlpspeechdistributed-systemsmachine-learningsoftware-engineeringconversational-ai
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

As part of the AWS Connect Conversation AI organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day Contact center AI operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Join a team working on building next generation AI technology to redefine how users will interface with machines. We are a team of highly motivated individuals, enabling developers to create next generation of conversational bots. We leverage machine learning, Natural Language processing and Speech Recognition to do the heavy lifting for our customers.

Amazon Connect Lex is a fully managed service, part of the Amazon Connect AI portfolio, enabling developers to create conversational interface for their applications. As a SDE, you will be responsible for designing, developing, testing, and deploying distributed machine learning systems and large-scale solutions for our world-wide customer base. In this, you will collaborate closely with a team of ML scientists to influence our overall strategy and define the team’s road map. You will also drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast paced environment.


About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

Preferred qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

How we rate this

Software Development Engineer, Gen AI, Connect at Amazon rates 90 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

NLPSpeechDistributed SystemsMachine learningSoftware EngineeringConversational AIPythonAWS

Also common in software engineer jobs at this level

Pay

This job starts at
$144k
Typical software engineer job
$167k

This posting starts 14% below the typical software engineer job. See software engineer jobs

Questions you could be asked

  1. What NLP problem have you worked on, and how did you measure whether it actually worked?
  2. What have you built with speech recognition or text-to-speech, and where did it break?
  3. Tell me about a project where distributed systems was part of your work. What did you do?
  4. Tell me about a project where machine learning was part of your work. What did you do?
  5. Tell me about a project where software engineering was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: NLP, Speech, Distributed Systems, Machine learning, and Software Engineering. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get new software engineer jobs (Builds AI ●●●●) by email

One email a week with the new software engineer jobs (Builds AI ●●●●), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.

Similar roles

Software Engineering roles that build AI, at other companies.

What kind of AI work fits you?

Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.

Find my next step

More jobs at Amazon

More software engineer jobs

Related searches

Same AI level

Jobs by city