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Software Development Engineer - Shopping Personalization AI, Amazon Stores

Amazon is hiring a Software Development Engineer - Shopping Personalization AI, Amazon Stores in Tel Aviv, Israel. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this software engineer role Builds AI ●●●●: the job is building AI systems.
  • Tools and skills the posting cites include Python, LLMs and Distributed Systems.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Design and build production-scale LLM-driven recommendation and personalization features for Amazon's shopping platforms.

PythonLLMsDistributed Systems
software-developmentgenerative-airecommendation-systemsmachine-learning
Amazon's Personalization organization builds the AI systems behind how hundreds of millions of customers discover and shop. We extract and reason over customer signals in real time, power LLM-driven recommendation experiences, and build AI-native discovery surfaces that combine products, content, and contextual recommendations. Our work sits at the intersection of generative AI, large-scale distributed systems, and customer-facing products, delivered through high-performance web and mobile experiences at Amazon scale.

In this role you'll design and build features that shape how customers discover products - tailored to their preferences, helping them find exactly what they need, even before they know they need it. We're defining how LLMs integrate into real-time personalization, how noisy behavioral signals become durable customer understanding, and how AI-powered experiences ship reliably at scale. You'll work across multiple technical teams, ship iteratively, and see your work in the hands of customers quickly. This organization values experimentation, moves fast, and gives engineers real ownership over what they build.

We are looking for a Software Development Engineer with sound technical judgment and a bias for action who takes ownership of problems end to end, communicates clearly, and cares about operational excellence - not just launching features, but making sure they hold up at scale. Someone who naturally raises the bar for the team: mentoring junior developers, advocating engineering best practices, and thinking beyond the immediate sprint.

Key job responsibilities
- Design, build, test, and operate production AI features used by multiple teams and operating at Amazon scale
- Deliver end-to-end solutions with focus on maintainability, scalability, performance, and reliability
- Collaborate with Product and Science to define experiences, run experiments, and iterate based on data
- Build AI-powered experiences including personalized recommendations, relevance explanations, and knowledge-driven features using LLMs and generative AI
- Define and implement measurement strategies including analytics events and experiment configurations to track engagement and retention
- Navigate ambiguity and make sound technical decisions in a problem space where established patterns don't always apply

About the team
Our team is part of Amazon's Personalization organization, a high-performing group that leverages Amazon's expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers.

Our vision is to enhance customer shopping experience on Amazon by leveraging personalization techniques. We strive to save customers valuable time by tailoring their journey to their individual needs, interests, and preferences. Our goal involves identifying personalization opportunities to develop and optimize customer experiences, thereby improving the overall search and discovery process across Amazon.

Basic qualifications

- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
- 5+ years of non-internship professional software development experience
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Preferred qualifications

- Experience building server-side rendered web experiences (SSR) and performance-oriented UI rendering patterns
- Experience with experimentation (A/B testing), analytics instrumentation, and metrics-driven iteration
- Familiarity with AI/ML integration and generative AI applications
- Experience with end-to-end SDLC ownership, including operations and on-call, monitoring/metrics, and incident response/RCA
- Experience mentoring engineers and driving engineering best practices

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Engineer - Shopping Personalization AI, Amazon Stores at Amazon rates 85 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software DevelopmentGenerative AIRecommendation SystemsMachine learningPythonLLMsDistributed Systems

Also common in software engineer jobs at this level

Pay

Typical software engineer job
$167k

This posting doesn't list pay. Use the typical software engineer figure when pay comes up. See software engineer jobs

Questions you could be asked

  1. Tell me about a project where software development was part of your work. What did you do?
  2. Tell me about a project where generative ai was part of your work. What did you do?
  3. Tell me about a project where recommendation systems was part of your work. What did you do?
  4. Tell me about a project where machine learning was part of your work. What did you do?
  5. Walk me through how you've used Python in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Software Development, Generative AI, Recommendation Systems, Machine learning, and Python. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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