Software Development Manager, AZA

Amazon is hiring a Software Development Manager, AZA in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Builds AI ●●●● is how Level rates this role: the job is building AI systems.
The posting mentions software development, generative AI and conversational AI among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.
Posted within the past week.

AI in this role

Lead a software development team building and scaling a generative AI conversational assistant for HR systems.

software-developmentgenerative-aiconversational-aiteam-managementtechnical-architecture

Amazon's People eXperience and Technology (PXT) organization is redefining how over a million employees interact with HR systems, policies, and processes through conversational AI. As a Software Development Manager on the Aza team, you will own the vision, technical design, build, and operations for our generative AI assistant at a moment when the underlying technology is advancing faster than at any point in our industry's history.

Aza serves hundreds of thousands of Amazonians daily across dozens of HR-domain integrations, including compensation, benefits, time-off, hiring, and organizational management. We're expanding: bringing more PXT experiences into conversational workflows, building platform capabilities (skills, memory, personalization) that make the assistant smarter with every interaction, and driving the operational fundamentals (accuracy, latency, quality) that earn employee trust at scale. You will design, build, and ship production AI systems.

To fuel this mission, we are growing our Engineering team in Hyderabad (HYD13).

Key job responsibilities
In this role, you will be responsible for mentoring and coaching a team of software developers to create world-class systems that support Amazon's global footprint. You must be willing to insist on the highest standards for quality, maintainability, and performance. You will ensure that engineering best practices are followed and that software is designed to be highly available, dynamically scalable, and resilient to continuity threats.

You will drive architectural and design choices and invent new features keeping pace with the advancements in the GenAI technology landscape. We have a team culture that encourages innovation and we expect developers and management alike to take a high level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be leaders who can simplify, deliver results, and build great teams around themselves.

Key Responsibilities:

- Build and nurture a team of software developers
- Shape team goals by developing a deep understanding of our customer's business processes and success criteria
- Develop and execute a long-term architecture while balancing short term commitments
- Work closely with the team to architect and develop the best technical design and approach to solve complex problems
- Effectively partner with engineering and non-engineering groups across the organization to deliver on own goals

Basic qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Manager, AZA at Amazon rates 90 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Manager, AZA is an open job at Amazon.
Level rates this role AI Level 4 of 4: Builds AI.
The role is based in IN, TS, Hyderabad.
The job was posted on November 2, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software DevelopmentGenerative AIConversational AITeam ManagementTechnical Architecture

Questions you could be asked

Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where generative ai was part of your work. What did you do?
Tell me about a project where conversational ai was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where technical architecture was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Software Development, Generative AI, Conversational AI, Team Management, and Technical Architecture. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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