Software Development Manager , Edge Observability

Amazon is hiring a Software Development Manager , Edge Observability in Vancouver, Canada. It pays CAD 171k-CAD 286k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions software development, team management and distributed systems among its tools and skills.
Level classes it as a lead role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage an engineering team building scalable telemetry and event streaming platforms for edge observability.

software-developmentteam-managementdistributed-systemsobservability

Amazon CloudFront is a content delivery network that securely delivers videos, live streams, web content, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. Our mission is to build and operate a better and secure Internet. Our team writes software which works flawlessly for millions of transactions every second and Exabytes of data. Every day we innovate and solve problems at unprecedented scale.
This is a unique opportunity to influence AWS direction, as you own and build some of our next generation Observability systems - including our event streaming and big data processing systems that analyze petabytes each day. You will be involved in recruiting, hiring, mentoring, building a positive team culture and leading a team of experienced engineers to iteratively execute and deliver at a rapid pace. You will be connecting with customers on a regular basis, building roadmaps for the team, collaborating with the PM team and other sister teams, providing regular status updates to senior execs and demonstrating high level of creativity and right judgement.
If you are interested in living every day at the forefront of scale and innovation, you will enjoy Amazon CloudFront!

Key job responsibilities
* Manage a team of software developers to deliver projects on schedule with the highest industry quality and a high degree of innovation.
* Build scalable log event streaming and telemetry platform to drive agentic operations, internal and customer observability.
* Stay close to the technology, remain connected to the engineering details, make the right trade-offs, and be deeply customer-centric.
* Instill best practices for software development, testing, and documentation and implement process improvements.
* Partner with product management and cross-functional teams to build and ship technical solutions for desired user experience across a broad range of products.
* Drive observability across edge services, spanning CloudFront, AGA, WAF and Shield that together form the Edge application.

A day in the life
The Edge Observability team is highly collaborative. We are responsible for critical work streams in nearly every CloudFront, AGA, WAF, and Shield feature launch. You will work closely with peers and stakeholders across AWS teams while independently owning log event streaming sub-service, telemetry, internal visibility and customer observability. You own short and long-term planning for your area and team, aligning work with growth opportunities for your engineers.

Basic qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

How we rate this

Software Development Manager , Edge Observability at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Manager , Edge Observability is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is CAD 171k-CAD 286k a year.
The role is based in CA, BC, Vancouver.
The job was posted on July 22, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software DevelopmentTeam ManagementDistributed SystemsObservability

Questions you could be asked

Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where distributed systems was part of your work. What did you do?
Tell me about a project where observability was part of your work. What did you do?

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List these exact terms on your resume: Software Development, Team Management, Distributed Systems, and Observability. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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