Software Development Manager, GCID (Global Capacity & Infrastructure Development)

Amazon is hiring a Software Development Manager, GCID (Global Capacity & Infrastructure Development) in Denver, United States. It pays $185k-$250k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include software development, team leadership and telecom infrastructure.
Level classifies it as a lead role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Software Development Manager at Amazon leading a global team building infrastructure tooling and systems for AWS data centers.

software-developmentteam-leadershiptelecom-infrastructureproject-managementroadmap-planning

Application deadline: Nov 6, 2026

Are you passionate about leading a critical high-impact, growing systems and software development team? If so, join us! This role is responsible for leading a global team accountable for prioritizing, planning, executing, and managing build and development projects across a suite of tools, which serve the builders of AWS Infrastructure. This program includes but are not limited to: feature and service builds, technology migrations, legacy architecture deprecation, integrations with other AWS teams, and new tooling onboarding.

A Software Development Manager at Amazon understands the larger AWS Infrastructure picture (i.e., telecommunications infrastructure, datacenters, customer needs, business opportunities, and problems to be solved), facilitates connections to customers, and guides the team in using the working backwards process to ensure the right solutions are developed and prioritized. This role is tactical and strategic: it is responsible for identifying strategic opportunities that solve tactical problems, and knowing when to invest in one over the other to deliver the greatest impact with the smallest investment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Key job responsibilities
Software, Systems and Tooling Strategy, Creating a Roadmap: Identify, define, and drive the systems strategy, vision, and roadmap for internal tools and the associated features. Collaborate with Business Owners and Engineering Owners to align product priorities with business goals.

System Development Leadership: Proven track record of leading cross-functional teams in a product management capacity. Demonstrated ability to inspire and guide teams to achieve product excellence and drive innovation.

Telecom Expertise: Possess a deep understanding of telecom infrastructure technologies (including Fiber, DWDM, IP etc), expertise in building OSS/BSS GIS Geospatial systems, their architecture, and their role in ensuring efficient operations.

Lead the end-to-end software and systems development process, including requirement gathering, design, development, UAT, and deployment of all new systems and features. Drive the creation of high-quality features that meet user needs and exceed expectations.

Cross Collaboration: Work closely with business, Optical, Border Engineering, and Network Operations to ensure seamless and timely execution of the product roadmap. Foster a collaborative environment that encourages effective communication and problem-solving.

A day in the life
This Software Development Manager role is within the Global Connectivity Infrastructure Development organization. The team has a wide range of responsibilities: we develop tooling roadmaps, implement process solutions, collaborate with peers and stakeholders across organizations to ensure our employees have the efficient tools and processes to execute on their goals. Our infrastructure moves terabits of traffic across the globe to and from the Internet at any given moment, and represents one of the largest networks in the world, requiring complex solutions to ensure that our employees can provide network capacity and always stay ahead of demand.

*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the team
Within AWS Networking, the Global Capacity Infrastructure Development organization is responsible for connecting Amazon locations to one another, and then to the global Internet. With connections to thousands in hundreds of locations across the world, our mission is to deliver connectivity experience that sets the global standard for performance, availability, security, and cost, making Amazon the clear choice for our customers’ needs. Our team provides high-performing Internet connectivity for a wide range of use cases, such as retail, video streaming (Prime Video), content delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer devices (such as FireTV/Kindle/Echo), and more.

Basic qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver - 184,900.00 - 250,200.00 USD annually
USA, VA, Arlington - 184,900.00 - 250,200.00 USD annually
USA, VA, Herndon - 184,900.00 - 250,200.00 USD annually
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually

How we rate this

Software Development Manager, GCID (Global Capacity & Infrastructure Development) at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Manager, GCID (Global Capacity & Infrastructure Development) is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $185k-$250k a year.
The role is based in US, CO, Denver.
The job was posted on October 8, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software DevelopmentTeam LeadershipTelecom InfrastructureProject ManagementRoadmap Planning

Questions you could be asked

Tell me about a project where software development was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where telecom infrastructure was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where roadmap planning was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Software Development, Team Leadership, Telecom Infrastructure, Project Management, and Roadmap Planning. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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