Solution Customer Service Intern

AI in this role

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Solution Customer Service Intern

This position is hybrid model in our Berrini - São Paulo unit.

Position Summary

This position will support the Customer Service and Order Management activities within the MCS Solutions & Services team. Under supervision, the intern will assist in processing customer orders, updating internal systems, and coordinating information between Sales, Project Management, and Finance teams. This role provides exposure to order management processes, customer interaction, and internal business operations, contributing to the development of technical and professional skills.

Key Areas of Responsibility

Assist in checking customer Purchase Orders and supporting data entry into ERP systems.
Support order tracking activities until invoicing, under supervision.
Help prepare documentation and materials for project kick-off meetings.
Support communication and follow-up between Sales, Project Managers, and Finance teams.
Assist in maintaining updated records in internal systems.
Participate in meetings to learn about processes and business operations.
Support basic reporting and administrative tasks.

Minimum Qualifications

Undergraduate student in Business Administration, International Business, Industrial Engineering, or related fields.
Knowledge of Microsoft Excel.
Intermediate English.

O que oferecemos

Thales oferece um programa de benefícios para nossos estagiários que inclui:

Bolsa Auxilio
Convênio Médico
Vale Refeição
Vale Transporte
Wellhub

Why Join Us?

Say HI and learn more about working at Thales click here.

#LI-hybrid

#LI-IP1

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

How we score this

Solution Customer Service Intern at Thales scores 37 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.