Level

UPSPosted 1w ago

Solution Lead - AI Engineer

Solution Lead - AI Engineer at UPS scores 65 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

IN - TDC 1 (IN110)leadFull time

AI in this role

langchainvertex-aimlflow
ml-opsai-safety

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Job Description:

Job Summary 

We are looking for a strategic and hands-on Lead AI Platform & Automation Engineer to own and scale our enterprise AI platform capabilities. This role will serve as the primary owner of the IBM watsonx platform and Google Cloud Vertex AI platform, while providing support to Azure driving adoption, standardization, automation, and governance across the organization. The role also includes leading a team responsible for day-to-day AI model and application onboarding, pipeline automation, DevSecOps integration, BI tooling, and AI governance—including maintenance of IBM watsonx.governance and vertex AI.  

This is a high-impact position suited for a technically strong leader who can lead technical team, architect solutions, scale platforms, and align multiple teams across engineering, data science, and business domains. 

Key Responsibilities 

Platform Leadership 

  • Serve as the lead owner of IBM watsonx and Google Vertex AI platforms, overseeing configuration, governance, and operational maturity. 

  • Drive platform onboarding strategy, enablement, and hands-on support across data science, engineering, and analytics teams. 

  • Standardize reusable frameworks, templates, and infrastructure patterns for both platforms to accelerate project delivery. 

AI & ML Pipeline Automation 

  • Architect and manage enterprise-wide CI/CD and MLOps pipelines for: 

  • Model training, tuning, evaluation, and deployment 

  • Data ingestion, transformation, and streaming 

  • Infrastructure provisioning and teardown (IaC) 

  • Build and maintain reusable templates for AI applications, workflows, and serving endpoints in IBM watsonx.ai and Vertex AI. 

Agentic AI Enablement 

  • Design and operationalize pipelines for Agentic AI systems using LLMs, orchestration agents, and decision engines. 

  • Integrate intelligent agent workflows with platform capabilities and monitor lifecycle behavior and governance adherence. 

AI Governance (incl. watsonx.governance) 

  • Implement and operationalize AI governance frameworks using IBM watsonx.governance. 

  • Define model approval workflows, track metadata, enforce responsible AI policies, and ensure transparency, bias detection, and explainability. 

  • Collaborate with legal, compliance, and information security teams to embed AI governance across all AI/ML systems. 

DevSecOps & Automation 

  • Integrate DevSecOps practices into pipelines—automating vulnerability scans, access policies, and secrets management. 

  • Embed security compliance and quality gates into all CI/CD workflows across AI and application domains. 

Business Intelligence & Semantic Modeling 

  • Provide architectural guidance to BI teams using Power BI and Looker. 

  • Oversee data modeling, semantic layer standardization, and connectivity to enterprise data lakes and warehouses. 

Team Leadership 

  • Lead and mentor a cross-functional team of AI platform engineers, MLOps practitioners, BI analysts, and DevSecOps engineers. 

  • Define goals, delivery milestones, documentation standards, and best practices for scalable operations. 

Qualifications 

Education 

  • Bachelor’s or master’s in computer science, Engineering, or related technical field. 

Experience 

  • 8+ years in cloud engineering, MLOps, or platform leadership roles. 

  • 3+ years leading enterprise platform delivery and infrastructure automation. 

  • Proven experience managing IBM watsonx and Vertex AI in production environments. 

  • Hands-on delivery of secure, automated pipelines using Terraform, GitOps, and containerized workflows. 

  • Experience implementing AI governance and compliance using commercial tools and internal frameworks. 

  • Familiarity with BI tools (Power BI, Looker) and semantic modeling techniques. 

Technical Skills 

  • Platforms: IBM watsonx.ai, watsonx.governance, Vertex AI, Azure ML 

  • Automation: Terraform, Ansible, GitHub Actions, GitLab CI, Azure DevOps 

  • Languages: Python, Bash, YAML 

  • Containers: Docker, Kubernetes 

  • ML Tools: MLflow, TFX, or similar 

  • Governance: Bias detection, metadata tracking, model lineage, risk management 

Preferred Qualifications 

  • Certifications: GCP, IBM, or Azure AI/MLOps certifications 

  • Experience with Agentic AI systems (e.g., LangChain, IBM Orchestrate, or custom frameworks) 

  • Familiarity with NIST, EU AI Act, or internal model risk governance frameworks 

  • Prior experience deploying internal platform-as-a-service offerings for AI/ML 


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Ml OpsAI SafetyLangChainVertex AIMlflow

Questions you could be asked

  1. How do you monitor a model once it's live, and how do you know it needs retraining?
  2. How do you think about the risk of an AI system in this kind of role failing silently?
  3. What are the limits of LangChain that you've run into, and how did you work around them?
  4. What's a project where you used Vertex AI hands-on?
  5. Walk me through how you've used Mlflow in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Ml Ops, AI Safety, LangChain, Vertex AI, and Mlflow. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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