Solutions Engineer

Header Job Title: Solutions Engineer Location: Mexico, Colombia, or Costa Rica Work Model: Hybrid

Meet the Team Join our pre-sales portfolio global team. We are a dynamic group of technical sales professionals dedicated to representing the Cisco brand with our customers and partners. We collaborate closely with account teams and connected sales teams to provide technical solutions that address business needs and ensure customer success. As trusted technical advisors, we focus on increasing market penetration, displacing competition, and driving strategic planning to deliver real-world outcomes.

Your Impact As a Solutions Engineer, you will serve as a primary technical sales influencer, translating customer and partner business needs into comprehensive technical requirements. You will:

• Lead engagements with IT and business decision-makers, maintaining up-to-date expertise in Cisco's portfolio and specializing in key domains.
• Develop strategic plans for customers, lead solutions design, and present relevant solutions based on identified technical and business requirements.
• Take the lead on moving deals across the technical sales process, managing virtual support teams, and leveraging relevant tools to support opportunities.
• Proactively analyze the competitive landscape to position Cisco’s value, win business, and provide active feedback to business entities on market opportunities.
• Foster cross-functional collaboration with internal teams and external partners to align strategy, strengthen relationships, and lead educational efforts on Cisco solutions.

Minimum Qualifications

• Bachelor's degree with 5 years of related experience, or Master's degree with 3 years of related experience, or PhD with 0 years of related experience.
• Proven experience in the technical sales process, including taking the lead on moving deals forward and managing virtual support teams.
• Demonstrated ability in technical translation, successfully converting customer business requirements into comprehensive technical solutions.
• Strong background in systems integration and architecture, with the ability to design and present relevant solutions.
• Track record of sales process ownership, including landing opportunities, expanding within accounts, and increasing revenue through closed deals.

Preferred Qualifications

• Advanced Cisco portfolio knowledge, with the ability to bring the power of the entire portfolio to customer and partner opportunities.
• Demonstrated success in cross-selling and up-selling to increase market share and displace competitors.
• Expertise in value-based selling, utilizing demonstrations to help customers visualize real-world outcomes of proposed solutions.
• Strong analytical skills to participate in demand generation campaigns, analyze data, and develop strategic content.
• Exceptional communication and relationship-building skills to act as a trusted technical advisor for both internal stakeholders and external decision-makers.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.