Solutions Engineer, Canada
Glean Work is hiring a Solutions Engineer, Canada for a remote role open to applicants in Canada. It pays $145k-$220k a year and Level rates it ; you can apply on Glean Work.
Level's read on this job
- Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
- This is listed as a remote role.
- The posting mentions AI agents among its tools and skills.
- Glean Work has 126 other open roles on Level.
- Posted in the last few days.
AI in this role
About the Role:
Glean is seeking a Solutions Engineer to help enterprise customers in Canada connect complex business and technical challenges to practical outcomes with Glean. You will partner with Account Executives across the sales cycle, leading discovery, tailored demonstrations, technical evaluations, security conversations, and business-value discussions.
You will:
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles, including executive stakeholders.
- Lead technical discovery with customers to understand business goals, workflows, technical requirements, stakeholders, and success criteria.
- Create and demonstrate tailored customer environments based on industry, line of business, and customer use cases.
- Plan and manage technical proofs of concept (POCs), aligning scope, success criteria, and next steps with customers.
- Lead customer-facing technical discussions, including security conversations, to address questions and build confidence in Glean’s security posture.
- Work cross-functionally with Product and Engineering to relay customer feedback, support customer requests, and represent the voice of the customer.
- Develop ROI analyses, business cases, and presentations that connect technical fit to customer outcomes.
About you:
- 5+ years of experience in Sales Engineering, Solutions Engineering, or Solutions Consulting at a SaaS company.
- Bachelor’s degree in Computer Science or a related field.
- Demonstrated experience partnering with Account Executives on technical sales cycles with enterprise customers.
- A consultative approach to solving customer business challenges, with a track record of addressing technical and security objections.
- Familiarity with at least one major cloud environment (GCP, AWS, or Azure).
- Proficiency in Python or Java.
- Ability to configure, monitor, and maintain API-based integrations.
- Excellent written and verbal communication skills.
- A motivated, self-starting approach and the ability to thrive in a fast-paced, collaborative team environment.
Location:
- This role is remote and must be based in Canada.
Compensation & Benefits:
The standard on-target earnings (OTE) range for this position is $145,000–$220,000 annually (USD). Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
#LI-REMOTE
AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.
How we rate this
Solutions Engineer, Canada at Glean Work rates 67 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Describe a typical day in a role like this one: which parts run through AI directly?
- If you removed AI from this role, what would be left, and how do you decide what still needs a human?
Adapt your resume
- List these exact terms on your resume: AI agents. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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