Solutions Engineer - Perth

Meet the Team

In this dynamic, customer-focused role, you will be joining our Perth based team as a Solutions Engineer (SE) where you will partner closely with Account Executives (AE) in a pre-sales technical function.

In your role, you will be a Trusted Technical Advisor to our Portfolio customers, designing solutions to allow our customers to meet their desired outcomes. You will also be showcasing Cisco solutions, providing presentations, performing technical demonstrations, creating BoMs, and running Proof of Concept (PoC) activities. 

You will work with an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages.

You will join a team of high-preforming technical Solutions Engineers that support and empower each other. In our team, we are passionate about the customer experience and about new technology. We love to learn and share our knowledge and support each other.

Your Impact

As a Solutions Engineer you will:

• have the opportunity to work with an Elite account in the WA region as a Solutions Engineer.
• Partner with Account Executives in a Pre-sales technical role.
• Identify opportunities and define solution options that align with customers business priorities and strategic goals.
• Articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds. Educate the customer on Cisco differentiation, creating demand.
• Provide an architectural perspective across the Cisco product portfolio and act in a consultative fashion, serving as a trusted technical advisor to your customers.
• Drive adoption and successful operation of Cisco solutions by leveraging internal and partner resources.
• Continuously acquire and develop technical and consultative skills, embracing best practices.
• Keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers.

Minimum Qualifications

• 7+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation.
• Strong background in Networking and a strong understanding of one or more of our key technical pillars: Enterprise Networking, Security, Collaboration, Cloud and AI Infrastructure and IoT.
• Experience with relevant Cisco technology or solutions of relevant competitors.
• Excellent written and verbal communication, listening and presentation skills.
• Professional certifications (e.g., CCNP, CCIE) are highly desirable.

Preferred Qualifications for this role

• Preferred Mining Sector experience

• Flexible, diligent, and capable of quickly learning various technologies, industry and market trends.
• Be self-driven, consultative, able to work autonomously, take ownership and accountability on tasks and workstreams.
• You have the ability to communicate effectively with diversified audience, technical and non-technical
• Strong business acumen, with the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.