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Attio

Solutions Engineer [Pre and Post-Sales] - Mid-Market

Attio is hiring a Solutions Engineer [Pre and Post-Sales] - Mid-Market in San Francisco, United States. It pays $160k-$200k a year and Level rates it ; you can apply on Attio.

Level's read on this job

  • On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
  • The listed pay starts 15% above the typical sales posting on Level.
  • The posting allows some remote work.
  • Tools and skills the posting cites include API, CRM and Zoom.
  • Level lists 23 other open roles at Attio.

AI in this role

Manage pre and post-sales technical customer relationships and custom solution architecture for an agentic CRM.

APICRMZoom
solutions-engineeringb2b-saascustomer-successtechnical-architecture

Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.

We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.

If you want to do the best work of your career, this is the right place.

About the role

Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.

We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.

What you'll do

  • Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments

  • Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by

    • Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products

    • Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person

    • Consulting on general RevOps and GTM-tech best practices

  • Partner with Account Executives during the sales process to close our largest new business deals

  • Independently manage customer’s post-sale onboarding

  • Serving as the relationship owner for our top accounts

  • Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy

What you'll bring

  • 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale

  • Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products

  • Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech

  • Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success

What does the hiring process look like?

  1. 30-minute introductory phone call with a member of our Talent team

  2. 30-minute interview with our Head of Customer Success

  3. 45-minute technical case interview

  4. Two 30-minute interviews with relevant stakeholders and Mock Demo exercise

  5. 30-minute closing conversation with a member of our Executive Leadership Team

  6. Offer stage

How we rate this

Solutions Engineer [Pre and Post-Sales] - Mid-Market at Attio rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Solutions EngineeringB2b SaasCustomer SuccessTechnical ArchitectureAPICRMZoom

Also common in sales jobs at this level

Pay

This job starts at
$160k
Typical sales job
$139k

This posting starts 15% above the typical sales job. See sales jobs

Questions you could be asked

  1. Tell me about a project where solutions engineering was part of your work. What did you do?
  2. Tell me about a project where b2b saas was part of your work. What did you do?
  3. Tell me about a project where customer success was part of your work. What did you do?
  4. Tell me about a project where technical architecture was part of your work. What did you do?
  5. Walk me through how you've used API in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Solutions Engineering, B2b Saas, Customer Success, Technical Architecture, and API. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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