Specialist, Implementation

Mastercard is hiring a Specialist, Implementation in Pune, India. Level rates it ; you can apply on Mastercard.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions project management, payment processing and customer support among its tools and skills.
Level classes it as a mid-level role.
Mastercard has 1,000+ other open roles on Level.

AI in this role

Specialist in Implementation managing electronic payment processing implementation projects and serving as a central customer contact.

project-managementpayment-processingcustomer-supportimplementationnetwork-technology

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Implementation

Overview
• In a customer-facing environment, lead and train a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
• Are you motivated to be a part of driving a world beyond cash?
• Have good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?
• Ability to bring new creative thoughts, ideas and solutions to make payments easier and more efficient for our customers

Role
• Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
• Handle multiple customer processing implementation projects in parallel

All About You
• Experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management
• Knowledge of payment transaction processing and industry business knowledge
• Good understanding of Mastercard’s payment processing systems, formats and associated customer host interface testing services and principles
• Ability to interact well with the customer
• Good verbal and written communication skills
• Desire to learn independently
• Ability to work in a matrixed organizations and cross functional teams
• Ability to manage change in a technical work environment
• Open to work for Night Shift – CST Timings (Non Negotiable)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Specialist, Implementation at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Specialist, Implementation is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Pune, India.
The job was posted on October 16, 2026.
Seniority: mid.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Project ManagementPayment ProcessingCustomer SupportImplementationNetwork Technology

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where payment processing was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?
Tell me about a project where implementation was part of your work. What did you do?
Tell me about a project where network technology was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Project Management, Payment Processing, Customer Support, Implementation, and Network Technology. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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