Level

AmazonPosted 1d ago

Sr. Associate-Quality Analyst JP, Global Solutions and Risk Compliance (GSRC)

Sr. Associate-Quality Analyst JP, Global Solutions and Risk Compliance (GSRC) at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

CN, 21, Dalianmidfull-time

AI in this role

Perform quality audits and ensure product compliance as a Senior Associate Quality Analyst with Japanese language skills.

ms-officems-excelms-outlook
quality-auditcompliancejapanese-languagedata-analysisinternet-research
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key job responsibilities
Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include:
• Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets.
• Must be able to comprehend SOPs with minimal support and identify opportunities.
• Identifies anomalies through audits (SOP defects, Process gaps etc.).
• Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale
• Proposes solutions on quality/productivity and work on milestones with managers
• Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner.
• Prepares key insight trends and share reports on regular basis.
• Provide feedbacks to the associates and close loop on audit observations.
• Respond to stakeholders with guidance and flags any updates to Lead/Manager

Skills:
• Proficiency in verbal & written communication in Japanese and English
• Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
• Strong attention to details.
• Ability to analyze and identify patterns in large data sets.
• Decision making aptitudes based on given guidelines and in ambiguous contexts.
• Must be comfortable working with large data sets.
• Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

Basic qualifications

- Bachelor's degree
- Japanese N1 (or equivalent) proficiency in verbal and written communication
- English B2+ (or equivalent) proficiency in verbal and written communication

Preferred qualifications

- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
- 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
- Advanced Excel skills (VBA)
- Knowledge of database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
- Experience with data analysis in quantitative fields and building data and decision support systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

Quality AuditComplianceJapanese LanguageData AnalysisInternet ResearchMs OfficeMs ExcelMs Outlook

Questions you could be asked

  1. Tell me about a project where quality audit was part of your work. What did you do?
  2. Tell me about a project where compliance was part of your work. What did you do?
  3. Tell me about a project where japanese language was part of your work. What did you do?
  4. Tell me about a project where data analysis was part of your work. What did you do?
  5. Tell me about a project where internet research was part of your work. What did you do?

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  • List these exact terms on your resume: Quality Audit, Compliance, Japanese Language, Data Analysis, and Internet Research. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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