Sr Customs Specialist, Amazon Customs and Trade - ACT

Amazon is hiring a Sr Customs Specialist, Amazon Customs and Trade - ACT in Prague, Czechia. Level rates it ; you can apply on Level.

AI in this role

Senior customs specialist responsible for cross-border shipments, compliance, and leveraging gen-ai tools for operations.

microsoft-excelmicrosoft-word

customs-complianceimport-exportlogisticsdata-entryregulatory-compliancegen-ai-fluency

At Amazon, we are working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and driven people. The Amazon Customs and Trade (ACT) team provides customers a one stop shop for international transportation, delivering end to end supply chain solutions. We are seeking a customer centric individual who wants to be part of this journey and manage daily operational tasks and customer queries.

A Sr Customs Specialist owns daily operations for customs clearance on ocean, air, rail and truck cross border shipments, for both third party and first party entry filing. You will communicate with sellers, vendors, third party customs brokers and internal operations teams for shipment and document preparation, monitor shipment clearance status and escalate issues when necessary. You will perform data entry for entry filing, classifications, and inspection related delivery form generation, tracking and compliance requirements. You will hold solid knowledge of EU and UK customs and regulatory requirements and apply it as needed, alongside being well versed in entry filing, product classification and documentation requirements.

We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.

Key job responsibilities
- Own daily customs clearance operations for cross border shipments, preparing and verifying import documentation and commercial charges to ensure timely release and delivery
- Submit documentation to regulatory agencies and meet daily and weekly KPI targets for entry submission and accuracy
- Handle straightforward exams, inspections, holds and government entity exception entries, resolving more complex cases with guidance, and manage first level escalations from the team and sales
- Classify simple to moderate goods accurately and advise clients on import restrictions, tariffs and customs matters, collaborating with logistics teams and service providers to resolve shipment issues
- Build and maintain customs SOPs and desk guides, perform root cause analysis, and prepare data for weekly and monthly business reviews at team level

Basic qualifications

- Bachelor's degree or industry related certification
- Experience in a customs operations or customs compliance role
- Gen-AI fluency and active application
- Experience with Microsoft Excel and Word

Preferred qualifications

- Critical thinking and problem solving capability
- Able to understand and interpret regulatory language
- Proficient in and able to explain imports, transit procedures, customs debt and duty calculation
- Ability to troubleshoot customs entry issues within EU systems (TARIC, NCTS, ICS2, EORI, Union Customs Code)
- Strong understanding of which resources to use and when (TARIC, Binding Tariff Information, HTS, internal databases)
- Some degree of customs specialisation in a role or vertical
- Organised, with attention to detail

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr Customs Specialist, Amazon Customs and Trade - ACT at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Sr Customs Specialist, Amazon Customs and Trade - ACT is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CZ, Prague.
The job was posted on October 13, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customs ComplianceImport ExportLogisticsData EntryRegulatory ComplianceGen AI FluencyMicrosoft ExcelMicrosoft Word

Questions you could be asked

Tell me about a project where customs compliance was part of your work. What did you do?
Tell me about a project where import export was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where data entry was part of your work. What did you do?
Tell me about a project where regulatory compliance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customs Compliance, Import Export, Logistics, Data Entry, and Regulatory Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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