Sr. HR Business Partner, NACF

Amazon is hiring a Sr. HR Business Partner, NACF. It pays $130k-$176k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this HR role Uses AI ●●○○: an ordinary role that requires AI tools.
Pay on this posting starts 7% higher than the typical HR posting on Level.
The posting mentions human resources, leadership development and employee experience among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Acts as a strategic HR business partner leveraging data analytics and AI tools to uncover patterns and predict workforce dynamics.

human-resourcesleadership-developmentemployee-experiencechange-managementhr-analytics

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the NACF PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.

The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight. They support team development and process optimization while upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives.

You will be expected to work onsite at an Amazon facility.

Key job responsibilities
- Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.

- Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.

- Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.

- Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements. Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.

- Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.

- Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness. Champion initiatives that measurably enhance diversity, equity and inclusion.

- Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.

A day in the life
A typical day involves balancing strategic insight with tactical execution. You'll provide expertise in employee relations, coach leaders through performance and development matters, and drive HR functional excellence. Operating with autonomy, you'll partner with leaders at multiple levels to develop forward-looking strategies focused on employee experience and operational objectives.

Through data analytics and AI-enabled tools, you'll identify trends and opportunities while maintaining the human connections essential for building trust. You'll support critical HR processes such as investigations and talent management while leveraging technology to enhance service delivery and decision-making, knowing when automation creates efficiency and when personal interaction remains crucial.

Success in this role comes from effectively enabling strong people leadership, influencing at scale, and addressing root causes of systemic issues. Through a combination of data-driven insights and strategic partnerships, you'll help create and maintain a workplace culture where employees feel valued, supported, and empowered to perform at their best.

About the team
Amazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.

NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future.

Basic qualifications

- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Experience using data to influence business decisions
- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management
- 5+ years of human resources or mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing), or 5+ years of human resources experience

Preferred qualifications

- Master's degree, or MBA
- Experience leading large teams/operations, including a salaried/hourly workforce, in a rapidly changing customer service, manufacturing, production or distribution environment
- Knowledge of employment law and HR policies and procedures
- Experience with employee relations
- Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner
- Experience building, developing, and retaining high-performing HR teams, with demonstrated success in improving team productivity and engagement
- Experience leveraging AI-powered tools and technologies to improve processes and service delivery, with demonstrated ability to drive technology adoption amongst teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Petersburg - 130,000.00 - 175,900.00 USD annually

How we rate this

Sr. HR Business Partner, NACF at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. HR Business Partner, NACF is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The listed salary is $130k-$176k a year.
The role is based in US, VA, Petersburg.
The job was posted on September 4, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Human ResourcesLeadership DevelopmentEmployee ExperienceChange ManagementHr Analytics

Also common in HR jobs at this level

Generative AI AI agents LLM Machine learning SQL Python

Pay

This job starts at: $130k
Typical HR job: $122k

This posting starts 7% above the typical HR job. See HR jobs

Questions you could be asked

Tell me about a project where human resources was part of your work. What did you do?
Tell me about a project where leadership development was part of your work. What did you do?
Tell me about a project where employee experience was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Tell me about a project where hr analytics was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Human Resources, Leadership Development, Employee Experience, Change Management, and Hr Analytics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker