Sr. IT Program Manager

Amazon is hiring a Sr. IT Program Manager. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, program management and project management.
Level classifies it as a senior role.
Level lists 21,000+ other open roles at Amazon.
The role was posted within the past week.

AI in this role

Manage IT infrastructure deployment programs, regional governance, performance metrics, and capacity planning for Amazon Fulfillment.

excel

program-managementproject-managementcapacity-planninggovernanceprocess-improvement

The Ops Tech Solutions Deployment (OTS-D) organization manages the IT Infrastructure scope of a complex suite of projects. It is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment. Our projects deliver on the solutions that power the physical fulfilment of our customers’ orders. These projects include the deployment of IT Infrastructure for new site launches, new customer products and existing infrastructure enhancements across the globe that has a direct impact on the ability to ship packages to millions of Amazon.com customers across the world.

As a Sr. IT Program Manager of regional governance, you will be the regional owner of the Program Management Office (PMO), defining the overall strategy and driving initiatives to improve the tooling, governance and measurement of project and program performance across UK, EU and Middle East. You will drive regional governance and reporting mechanisms for our deployment projects and programs, define and measure key performance indicators, drive reporting compliance and data accuracy. You will use program performance indicators to identify and deliver initiatives to improve performance and operational efficiencies.

In this role you will also lead regional project and program resource demand forecasting and capacity planning. Supporting work allocation and prioritization discussions at a regional level.

Key job responsibilities
- Be the regional representative on Global PMO initiatives, supporting the execution in EU, UK and Middle East
- Define and measure our project and program performance KPIs
- Own forecasting mechanisms and actual reporting for program resources and budgets
- support the creation and and maintenance of regional governance mechanisms and policies
- Maintaining program management standard operating procedures
- Support enhancement definition and user testing of our program management tools

Basic qualifications

- Bachelor's degree
- Experience in program or project management

Preferred qualifications

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. IT Program Manager at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. IT Program Manager is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in LU, Luxembourg.
The job was posted on October 21, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementProject ManagementCapacity PlanningGovernanceProcess ImprovementExcel

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where capacity planning was part of your work. What did you do?
Tell me about a project where governance was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Project Management, Capacity Planning, Governance, and Process Improvement. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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