MashreqSr.Manager-Conduct Risk & Consumer Protection Mgmt.CXC-Consumer Protection
Mashreq is hiring a Sr.Manager-Conduct Risk & Consumer Protection Mgmt.CXC-Consumer Protection for a remote role open to applicants in India. Level rates it ; you can apply on Mashreq.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- This is listed as a remote role.
- Level classes it as a senior role.
- Mashreq has 422 other open roles on Level.
- Posted in the last few days.
AI in this role
- Design, implement, and maintain a comprehensive conduct risk management framework across all business lines.
- Monitor and report on conduct risk metrics, ensuring timely remediation of issues.
- Ensure compliance with UAE Central Bank, SAMA, and other relevant regulations and industry best practices.
- Identify, assess, and mitigate conflicts of interest that could affect consumer outcomes.
- Lead consumer protection initiatives, championing customer well‑being in product design and delivery.
- Promote a culture of transparency, ethical behavior, and accountability through training and communication programs.
- Collaborate with Legal, Compliance, Risk, and Business units to embed consumer‑centric controls.
- Prepare and present regular updates to senior leadership and the Board on conduct risk and consumer protection matters.
- Minimum 10 years of experience in conduct risk, consumer protection, or related risk management roles within banking or financial services.
- Proven track record of leading regulatory compliance programs and implementing ethical frameworks.
- In‑depth knowledge of UAE banking regulations, Central Bank guidelines, and international best practices.
- Strong analytical skills with ability to interpret data, identify trends, and drive actionable insights.
- Excellent communication and influencing skills, capable of engaging senior executives and regulators.
- Demonstrated ability to manage cross‑functional teams and drive cultural change.
- Relevant professional qualifications (e.g., FRM, CAMS, CFA, or equivalent) preferred.
- Bachelor’s degree in Finance, Law, Business Administration, or related field; Master’s degree is a plus.
How we rate this
Sr.Manager-Conduct Risk & Consumer Protection Mgmt.CXC-Consumer Protection at Mashreq rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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