Sr. Operations Program Manager, Product Operations

Amazon is hiring a Sr. Operations Program Manager, Product Operations in Shenzhen, China. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions program management, new product introduction and supply chain strategy among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Sr. Operations Program Manager leading early-stage product development, manufacturing, and supply chain strategies for Echo devices.

program-managementnew-product-introductionsupply-chain-strategyconsumer-electronicsmanufacturing

Echo Product Operations team is looking for a Sr. Operations Program Manager (Sr. OPM) to work within the Device Operations group to develop innovative, new to world Amazon devices. You will lead product development during pre-concept stage, and balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence.

As a Pre-Concept Sr. OPM, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. This role drives leaders and cross-functional teams across a dynamic organization and requires excellent leadership skills to build trust and drive alignment across all levels of the organization.

Key job responsibilities
This role is specifically in Echo Pre-concept space, to work on early stage scoping and definition for our new roadmap programs. The Operations Program Manager is a key member of the tight-knit cross-functional pre-concept team, responsible for and representing all facets of Device Operations. On top of normal pre-concept activities, as this role is based in Shenzhen, we expect this person to be a leader in early-stage prototyping and technology discovery.

• Delivers results on pre-concept programs as the single-threaded Operations owner to lead product development across internal teams and external development/manufacturing partners
• Develop manufacturing and supply chain strategies to meet product requirements.
• Support product concept development as Operations lead. Including ownership of product schedule, manufacturing strategy, product BOM+MVA cost, supplier sourcing strategy, Operations fixed cost drivers, and any Operations risk call-outs.
• Contribute to and influence new product design and architecture
• Arbitrate and drive to resolution organizational tension and competing goals in order to deliver a clean set of requirements for NPI execution
• Execute development builds by overseeing technical issue resolution and production schedule.
• Regular written and verbal communication to Leadership.
• Coordinate information flow across teams in support of manufacturing/operations.
• Drive alignment of processes and initiatives throughout Device Operations organization.
• Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.
• Bring in and incorporate industry best practices into the Product Operations group.
• Travel as required to accomplish business needs.

A day in the life
As a Pre-Concept Operations Program Manager, your day begins coordinating cross-functional teams across Engineering, Design, Finance, Product Management and others to drive pre-concept program forward. You'll influence product design decisions, develop manufacturing strategies, resolve technical issues, and communicate progress to leadership. In the afternoon, you're talking to teams in China and contract manufacturers, diving into manufacturing feasibility, design proposals, and build and material readiness. Throughout, you're the single-threaded owner ensuring innovative Echo products move from concept to reality.

About the team
We are a team of high-performing, motivated, and collaborative individuals dedicated to defining and launching personalized devices that delight our customers and feed the broader Amazon ecosystem, especially the Alexa AI voice assistant. We provide product operations leadership and collaboration across all functions. As supply chain partners to the broader Amazon Devices organization, we work together to drive product roadmaps and guide portfolio direction.

Basic qualifications

- Bachelor's degree or equivalent in a related technical field
- 5+ years of program management or technical project management experience
- Experience with end to end product delivery
- Experience owning feature delivery and tradeoffs of a product
- Experience overseeing roadmap strategy and definition
- Experience with data analysis
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

- Master's degree in a related technical field
- 7+ years of consumer electronics experience
- Experience working within a global company, with multi-country responsibilities
- Experience in verbal and written communication for executive level leaders
- Experience in creating products and services with hardware and software integrated
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Operations Program Manager, Product Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Operations Program Manager, Product Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 44, Shenzhen.
The job was posted on August 17, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

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Skills and AI tools this role asks for

Program ManagementNew Product IntroductionSupply Chain StrategyConsumer ElectronicsManufacturing

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where new product introduction was part of your work. What did you do?
Tell me about a project where supply chain strategy was part of your work. What did you do?
Tell me about a project where consumer electronics was part of your work. What did you do?
Tell me about a project where manufacturing was part of your work. What did you do?

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List these exact terms on your resume: Program Management, New Product Introduction, Supply Chain Strategy, Consumer Electronics, and Manufacturing. An applicant tracking system matches the wording, not the idea.
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