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Sr. Planning Manager, Global Engineering Services, International

Amazon is hiring a Sr. Planning Manager, Global Engineering Services, International in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Uses AI ●●○○ is how Level rates this role: an ordinary role that requires AI tools.
  • The posting mentions Excel, program management and supply chain among its tools and skills.
  • Level classes it as a senior role.
  • Amazon has 20,000+ other open roles on Level.

AI in this role

Drive Quick Commerce infrastructure and micro-fulfillment center launches using automation, program management, and AI-driven approaches.

Excel
program-managementsupply-chaininfrastructureconstruction-managementstakeholder-management
GES (Global Engineering Services) International is seeking a Sr. Planning Manager to drive the Quick Commerce infrastructure program in India. This role will own the end-to-end program management of Micro Fulfilment Centre (MFC) launches, cold chain infrastructure, and retrofit engineering initiatives across a rapidly scaling network. The PM will bring construction management expertise, leverage tools and automation for program execution, and apply AI-driven approaches to accelerate decision-making and insight generation. The PM will work cross-functionally with Design, Projects, RME, Procurement, and Operations to deliver network expansion on time, within budget, and at quality.

Key job responsibilities
Program Ownership & Delivery
• Own the Plan of Record (POR) for Quick Commerce site launches — including greenfield Micro fulfilment center builds and network expansions
• Lead cross-functional teams and manage multiple programs and processes simultaneously across geographic regions with minimal direction from management
• Drive Retrofit Engineering Initiatives (REI) across existing operational facilities to improve cold room reliability, electrical infrastructure, and store efficiency
• Manage program milestones, dependencies, risks, and escalations across a portfolio of 1000+ active sites
• Build and own delivery roadmaps working backwards from critical business milestones, with integrated schedules showing clear critical paths and owner accountability
Business Reviews & Planning
• Lead and own WBR/MBR/QBR cadences with senior leadership and funding businesses; define the narrative, drive data-backed insights, and publish executive-level flash updates and funding utilization reports
• Drive OP1/OP2 planning strategy for capex, headcount and other programs; lead capacity planning discussions, align engineering investment to business priorities, and own the structured intake pipeline for continuous and ad hoc business requests
• Engage with technical experts and key stakeholders to initiate new programs, including developing new processes and program documentation
• Drive vendor performance governance — SLAs, service-credit mechanisms, and quality audits
Program Management Framework & Prioritization
• Define and govern the program management framework for intake triage, prioritization, and delivery — establishing scalable processes that improve engineering efficiency and reduce time-to-delivery across the portfolio
• Translate complex, ambiguous business requirements into clear, actionable technical specifications; identify cross-program synergies and drive consolidation of overlapping asks to maximize engineering throughput
• Define and evaluate KPIs derived from program milestones, spend forecasts, and cost/resource loaded schedule performance to establish a metrics-driven approach to strategic initiatives
Construction Management
• Drive Micro fulfilment center fitout programs with hands-on construction management — managing general contractors, MEP trades, and specialist cold room installers
• Own site readiness assessments, punch-list closures, and project handover to RME with defined acceptance criteria
• Manage construction schedules, material procurement dependencies, and contractor performance across concurrent site builds
• Drive programs on safety compliance per Amazon EHS standards; conduct quality improvement programs
Process Improvement, Tools, Automation & AI
• Identify process and communications gaps; drive simplification and automation to evolve processes, services, and solutions — increasing agility and efficiencies while lowering costs
• Leverage project management tools (Asana, MS Project, or equivalent) for portfolio tracking, dependency management, and resource planning
• Build automated dashboards and reporting mechanisms to reduce manual program tracking overhead
• Apply AI tools to accelerate data analysis, root cause identification, trend detection, and document generation
• Develop AI-assisted mechanisms for audit report analysis, vendor performance scoring, and predictive maintenance flagging
• Drive adoption of technology-first approaches — automated scheduling, AI-powered site readiness scoring, and digital checklists
Metrics & Mechanisms
• Define and track program health metrics — MTBF, recurrence rates, audit closure rates, POR adherence, REI completion
• Build mechanisms for issue identification, root cause analysis, and corrective action tracking
• Develop and maintain lessons learned and establish mechanisms to share these with teams across the organization

Experience in managing cool chains, refrigeration equipment and installations, temperature-controlled environments are considered a strong plus.

About the team
GES International (Global Engineering Services) is Amazon's engineering organization responsible for delivering safe, sustainable, and productive network infrastructure across international markets. GES empowers engineering teams throughout the full project and operations lifecycle — from site selection and design through construction, launch, and ongoing operations. The organization drives engineering excellence through innovative solutions that enable growth and operational excellence for Amazon stores globally. GES operates across multiple regions including EU, UK, AMET, APAC, India, LATAM, and Australia, with teams spanning Design & Construction, StartUp, Launch, Operations Engineering, PMO, and Cost Management.

Basic qualifications

- Bachelor's degree in engineering, management, or technology
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree
- 7+ years of manufacturing or manufacturing engineering experience
- Experience in capacity planning, operations planning, business analysis or equivalent
- Experience in creating process improvements with automation and analysis, or experience with advanced use of SQL for data mining and business intelligence
- • Strong analytical skills — ability to interpret data, identify trends, and drive decisions

Preferred qualifications

- Experience in complex work environments, including (but not limited to robotics, automation, diagnostic and test equipment)
- Master's degree or above in enginnering or equivalent, or 3+ years of construction or project management experience
- Project Management Professional (PMP) certification, or experience in project management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Planning Manager, Global Engineering Services, International at Amazon rates 41 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementSupply ChainInfrastructureConstruction ManagementStakeholder ManagementExcel

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where supply chain was part of your work. What did you do?
  3. Tell me about a project where infrastructure was part of your work. What did you do?
  4. Tell me about a project where construction management was part of your work. What did you do?
  5. Tell me about a project where stakeholder management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Supply Chain, Infrastructure, Construction Management, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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