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Twitch

Sr. Program Manager, Accessibility

Twitch is hiring a Sr. Program Manager, Accessibility for a remote role open to applicants in United States. It pays $130k-$175k a year and Level rates it ; you can apply on Twitch.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • This is listed as a remote role.
  • The posting mentions program management, accessibility and cross functional leadership among its tools and skills.
  • Twitch has 58 other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Manage digital accessibility programs and tooling integration across Twitch platforms.

program-managementaccessibilitycross-functional-leadershipproduct-operations

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

As the Senior Program Manager, Accessibility at Twitch, you will have a broad impact across all of Twitch and our Community. Reporting into the VP of UX, you will join our Design team where you will own the program design, education and enablement, and the auditing and testing output. We will look to you to execute the vision of how Twitch will be a welcome home for all regardless of abilities. You will partner with product, design, engineering, and legal to solve accessibility problems at scale and provide strategic solutions.

You can work from Twitch’s headquarters in San Francisco, CA; or from one of our hub locations in Seattle, WA; Los Angeles, CA; Irvine, CA; or New York City, NY - with West Coast (PST) working hours.

You Will:

  • Strategy & SME: Serve as the subject-matter expert for global digital accessibility across Twitch - advising product and partner teams, and leading process and tooling integration (including AI where appropriate).
  • Operations & Backlog: Own intake, backlog, and operational management - partnering with engineering, product, and design leaders to prioritize and drive core accessibility issues, with regular communications and reporting.
  • QA & Testing: Lead QA execution and manage QA specialists and third-party vendors; partner with engineers to build automated accessibility testing into CI/CD pipelines, shifting testing earlier in the development lifecycle.
  • High-impact programs: Work with engineers, designers, product managers, and researchers to identify and deliver high-impact changes and programs across all products.
  • Partnerships: Collaborate with accessibility partners (legal, research, policy, communications) on benchmarking, goal-setting, reporting, and execution.
  • Education & Enablement: Develop an educational program and deploy guidelines and resources for key collaborators.

You Have:

  • You have 6+ years experience building similar Accessibility programs, QA and other scalable Accessibility Practices.
  • Expertise in accessibility best practices, guidelines, and regulations—specifically WCAG 2.2+ AA and the CVAA; ability to advise the executive team on risk assessment.
  • You have experience creating and leading an accessibility program from ground up including creating, documenting, proactive management and driving deliverables.
  • Experience working with and consulting product, design, engineering, and legal teams to deliver accessibility audits, code reviews and other advisory services.
  • Experience working on consumer product accessibility both on video and communications products and across a variety of devices, such as desktop, smartphone, gaming console, and OTT services.
  • Awareness of assistive technologies available to people with disabilities.
  • Experience with Figma, Jira and similar relevant product development tools.

Bonus Points

  • Understanding of and familiarity with AI tooling and test automations for Accessibility
  • Familiarity with Twitch as a user, streamer, or both!

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9313

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually$129,500—$175,100 USDUS, CA, San Francisco - Annually$142,400—$192,600 USDUS, NY, New York - Annually$142,400—$192,600 USDUS, CA, Los Angeles - Annually$129,500—$175,100 USDUS, CA, Irvine - Annually$129,500—$175,100 USD

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

How we rate this

Sr. Program Manager, Accessibility at Twitch rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementAccessibilityCross Functional LeadershipProduct Operations

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where accessibility was part of your work. What did you do?
  3. Tell me about a project where cross functional leadership was part of your work. What did you do?
  4. Tell me about a project where product operations was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Accessibility, Cross Functional Leadership, and Product Operations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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