AmazonSr Program Manager, Amazon Now
Amazon is hiring a Sr Program Manager, Amazon Now in Dubai, United Arab Emirates. Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions Excel, Dashboards and program management among its tools and skills.
- Level classes it as a senior role.
- Amazon has 21,000+ other open roles on Level.
AI in this role
Lead strategic loss reduction initiatives and operational projects across regional distribution centers and dark stores.
You will work on strategic initiatives that improve CX, reduce cost and continuously improve ops. You define the loss strategy, set targets across all loss buckets, and deliver measurable improvement through Kaizen initiatives, process re-engineering, and cross-functional program execution.
Key job responsibilities
• Lead strategic initiatives across all miles in MEATR
• Drive root-cause analysis using data to identify drivers and implement sustainable corrective actions at site, region, and network level.
• Own the Network Loss P&L for Dark Stores and RDCs across AE, SA & EG; set and deliver annual/quarterly NL targets across WHL, WHD, and Concessions buckets.
• Lead Kaizen & Improvement Projects end-to-end — scoping, stakeholder alignment, execution, and benefit tracking — to achieve step-change reductions.
• Build and operate mechanisms (WBRs, MBRs, flash reports, dashboards) to monitor loss trends, flag deviations early, and enforce accountability.
• Stakeholder Management — partner with Program teams, Finance, Core FC Operations, ICQA, Transportation, and Technology to align priorities and drive shared outcomes.
• Develop scalable playbooks for loss reduction that can be replicated across new launches and geographies.
• Influence without authority across multiple stakeholder groups to embed loss-reduction practices into standard operations.
• Deep dive into exceptions — lead investigations into high-loss events, write COEs where applicable, and ensure preventive measures are implemented.
Basic qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Preferred qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Sr Program Manager, Amazon Now at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where supply chain was part of your work. What did you do?
- Tell me about a project where loss reduction was part of your work. What did you do?
- Tell me about a project where root cause analysis was part of your work. What did you do?
- Walk me through how you've used Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Program Management, Supply Chain, Loss Reduction, Root Cause Analysis, and Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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