Sr. Sales Operations Manager, Amazon Ads - Sales Enablement

AI in this role

Designs and executes operational strategies, systems, and programs to drive growth and sales productivity for Amazon Ads.

salesforce

sales-operationsterritory-planningprocess-documentationdata-integrity

Amazon Ads is seeking an innovative, results-oriented professional with an excellent understanding of the digital advertising landscape to design, plan and execute operational strategy in support of the evolving Amazon Ads business. This person will work closely with Sales leadership and cross-functional teams to create and support initiatives to drive long-term growth for the US LCS advertising business, with the specific needs of the US LCS customer in mind. The ideal candidate is an excellent writer and communicator, a strategic thinker who works effectively with limited direction and is known for exercising impeccable judgment. The ability to think big, execute at a tactical level, and effortlessly collaborate with various disciplines across the organization is critical to be successful in this role.

Key job responsibilities
We are looking for a Sr. Sales Operations Manager who will:
• Build and maintain operational infrastructure to support sales teams, establishing foundational processes, systems, and workflows that enable consistent execution across the organization
• Execute day-to-day operational programs including territory planning, pipeline hygiene, and sales reporting to ensure sales teams have the tools and data needed to perform
• Develop and implement programs, tools, and analytics to increase sales productivity, with hands-on ownership of system configuration, data integrity, and process documentation
• Partner with sales leadership to translate business needs into operational requirements, then directly manage the tactical execution and ongoing maintenance of resulting initiatives
• Identify operational gaps impacting sales performance, build mechanisms to close them, implement solutions, and monitor results to ensure sales teams can deliver on targets
• Support ad hoc operational needs and special projects as they arise

About the team
The Regional Sales Ops Team's mission is to identify opportunities to accelerate revenue growth, drive efficiency, and to realize those opportunities through scalable strategies, mechanisms, and frameworks. The team is made up of individuals with a broad mix of experience and tenure, and we value collaboration, knowledge sharing, and partnership with our customers.

Basic qualifications

- Bachelor's degree or equivalent
- Experience in sales operations or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- 10+ years of Microsoft Excel experience

Preferred qualifications

- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 147,300.00 - 199,300.00 USD annually

How we score this

Sr. Sales Operations Manager, Amazon Ads - Sales Enablement at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

AI Level 480 to 100
AI Level 360 to 79
AI Level 240 to 59
AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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Skills and AI tools this role asks for

Sales OperationsTerritory PlanningProcess DocumentationData IntegritySalesforce

Questions you could be asked

Tell me about a project where sales operations was part of your work. What did you do?
Tell me about a project where territory planning was part of your work. What did you do?
Tell me about a project where process documentation was part of your work. What did you do?
Tell me about a project where data integrity was part of your work. What did you do?
Walk me through how you've used Salesforce in your day-to-day work.

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List these exact terms on your resume: Sales Operations, Territory Planning, Process Documentation, Data Integrity, and Salesforce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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