AmazonSr. Software Development Engineer, CS Tools
Amazon is hiring a Sr. Software Development Engineer, CS Tools. It pays $168k-$227k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this software engineer role Works on AI ●●●○: the daily work is on AI products, without building the model.
- The listed pay starts close to the typical software engineer posting on Level.
- Tools and skills the posting cites include software development, system architecture and cloud services.
- Level classifies it as a senior role.
- Level lists 21,000+ other open roles at Amazon.
AI in this role
Design and develop cloud tools and software providing AI-automation for customer support activities.
The ideal candidate will be curious, creative, goal-oriented, and excited to support other internal team members. You take ownership of your work and are passionate about software quality, consistency, maintainability, performance, and security. You will own the maintenance, design, development, and delivery of multiple tools and cloud services that support our customer support team and engineers. You will have the opportunity to contribute to customer service tools on a growing team.
Key job responsibilities
- Design, create, and update functionality for the tools, systems, software, and sites that provides AI-automation for Customer Supporting activities.
- Identify opportunities to improve the user experience on platforms used by customers, as well as increase efficiency and informational flow.
- Engage internal teams (CS, Engineering, QA, Product, Marketing, HR, etc.) and external stakeholders for implementing features.
Basic qualifications
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
Preferred qualifications
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Hawthorne - 168,100.00 - 227,400.00 USD annually
How we rate this
Sr. Software Development Engineer, CS Tools at Amazon rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Pay
- This job starts at
- $168k
- Typical software engineer job
- $168k
This posting starts close to the typical software engineer job. See software engineer jobs
Questions you could be asked
- Tell me about a project where software development was part of your work. What did you do?
- Tell me about a project where system architecture was part of your work. What did you do?
- Tell me about a project where cloud services was part of your work. What did you do?
- Tell me about a workflow you automated with AI tools, end to end.
- Describe a typical day in a role like this one: which parts run through AI directly?
Adapt your resume
- List these exact terms on your resume: Software Development, System Architecture, Cloud Services, and AI Automation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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