Sr. Software Development Engineer (Tech Lead), Devices Sales & Customer Experience

Amazon is hiring a Sr. Software Development Engineer (Tech Lead), Devices Sales & Customer Experience in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this software engineer role: aI is not part of the work.
Level classifies it as a lead role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Ever aspired to build best-in-class shopping experience for millions of customers visiting Amazon.com everyday? Do you like to be at the center of launching new, fascinating devices every year worldwide? Is your DNA beaming with innovation and fueled by passion to use machine learning, big data, and latest AWS tools and technologies to build new platforms and services that operate well at scale? If yes, continue reading...

Amazon Devices is looking for a results-oriented and passionate Sr. Software Engineer who wants to help transform the way people shop for Amazon devices and digital subscriptions: whether it's online or offline; on desktop, tablet, or mobile; or using the power of your voice. We are at the crossroads of using machine learning, modern JavaScript frameworks, and stateless microservices architecture to build a never seen experience for Devices. Come join us while we are still laying out the blueprint!

Who We Are
We are the ones that make millions of customers on Amazon.com browsing and shopping for Amazon Devices like Echo, Tablets, Kindle, and Fire TV a reality and in several offline channels. We are one of the most innovative and fastest growing businesses at Amazon.

Who You Are
As a Sr. Software Engineer for the Amazon Devices business, you'll own and drive long-term technical vision and initiatives while designing and building scalable products that enhance the customer journey from search to checkout. You'll solve complex technical challenges and create innovative solutions that directly impact millions of customers. This is a highly visible role where you'll collaborate with product managers, designers, and principal engineers across multiple teams, while leading and mentoring developers to deliver new products, features, and services. We have numerous exciting opportunities on our roadmap ready for your expertise.

The ideal candidate will have strong technical expertise in distributed systems and object-oriented design, proven experience building high-scale web applications, and excellence in system design and code reviews. We seek someone with a customer-obsessed mindset who can thrive in ambiguous environments, demonstrate strong mentorship skills, and has a proven track record of delivering complex technical solutions at scale.

Basic qualifications

- 7+ years of non-internship professional software development experience
- 7+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

Preferred qualifications

- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Sr. Software Development Engineer (Tech Lead), Devices Sales & Customer Experience at Amazon rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Software Development Engineer (Tech Lead), Devices Sales & Customer Experience is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, DIF, Mexico City.
The job was posted on February 3, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon