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Sr. Software Development Manager, Relational Database Services

Amazon is hiring a Sr. Software Development Manager, Relational Database Services in Dublin, Ireland. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
  • Tools and skills the posting cites include AWS, Cloudformation and agentic AI.
  • Level classifies it as an executive role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Lead engineering teams to incorporate agentic AI into the RDS console and internal operations tooling for automated workflows.

AWSCloudformation
agentic-aisoftware-development-managementproduct-strategyux
The console is where most customers meet Amazon RDS, and where AWS operators keep the service healthy every hour of every day. We are looking for a Senior Software Development Manager in Dublin to own the end-to-end customer experience including AWS Console, and CloudFormation for RDS. This role spans both the customer-facing console and the internal operations console used to run the service. This leader will define how customers discover, configure, and manage their databases, and how AWS engineers operate one of the largest managed database fleets in the world.

This is a broad, high-impact charter. You will lead multiple teams responsible for the RDS customer experience and the next-generation internal operations console, and you will own how agentic AI is incorporated into both. That means reimagining the console from a set of forms and dashboards into an intelligent, assistive experience: one that guides customers to the right decisions, surfaces the right operational context to engineers, and takes safe, well-scoped actions on their behalf. You will set the product and technical vision, deliver a modern operator console to replace legacy tooling, and raise the bar on usability, safety, and speed across the RDS console surface.

The ideal candidate pairs strong product and customer-experience instincts with deep engineering judgment, and is excited to lead at the frontier of applying agentic AI to real operational and customer workflows. You build teams that obsess over the people using their software, whether that is a customer launching their first database or an operator responding to a live event.

Key job responsibilities
- Own the vision, strategy, and delivery for the RDS AWS Console experience, covering both the customer console and the internal operations console.
- Lead the incorporation of agentic AI into the console: assistive guidance, contextual insights, and safe, scoped automated actions for customers and operators.
- Build and deliver the next-generation internal operations console, modernizing and replacing legacy operator tooling.
- Lead and grow several engineering teams; hire, develop, and retain strong managers and senior engineers.
- Raise the bar on console usability, accessibility, performance, and safety across every RDS surface.
- Partner with AWS Console, design, product, and RDS platform teams to deliver a coherent, best-in-class experience.
- Represent console and operator strategy to senior AWS leadership and align stakeholders on long-term direction.

A day in the life
You start the day reviewing a prototype that brings an agentic assistant into the customer console, digging into how it stays safe, explainable, and trustworthy. You then meet with the operations console team on the plan to retire a legacy internal tool, and work through how operators will adopt the new experience during live events. In the afternoon you align with AWS Console and design partners on shared patterns, review your org's hiring pipeline with a manager, and spend time with a senior engineer shaping the multi-year architecture for an AI-native console platform.

Basic qualifications

- Experience in engineering
- Experience in engineering team management
- Experience in planning, designing, developing and delivering consumer software
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment

Preferred qualifications

- Experience partnering with product and program management teams
- Experience designing and developing large scale, high-traffic applications

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Software Development Manager, Relational Database Services at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Agentic AISoftware Development ManagementProduct StrategyUXAWSCloudformation

Questions you could be asked

  1. Tell me about a project where agentic ai was part of your work. What did you do?
  2. Tell me about a project where software development management was part of your work. What did you do?
  3. Tell me about a project where product strategy was part of your work. What did you do?
  4. Tell me about a project where ux was part of your work. What did you do?
  5. Walk me through how you've used AWS in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Agentic AI, Software Development Management, Product Strategy, UX, and AWS. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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