Level

Amazon

Sr. System Development Engineer, Managed Operations

Amazon is hiring a Sr. System Development Engineer, Managed Operations in Berlin, Germany. Level rates it ; you can apply on Level.

AI in this role

Contribute to the operational excellence and high availability of the AWS European Sovereign Cloud infrastructure.

bedrockawsec2s3dynamodblambda
prompt-engineeringsystems-engineeringcloud-operationsautomationhigh-availability
AWS has recently launched the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To be a key technical contributor to operational excellence of ESC, we are actively seeking experienced senior system development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in guiding operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will encompass contributing to the smooth operation of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders and engineers on different seniority levels, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal in this role is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

Eligibility requirement
* This role requires you to be a national of an EU member state
* Fluency in written and spoken English is required.
* Amazon will provide relocation support for successful applicants relocating within the European Union.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Experience developing software code in one or more programming languages (java, python, etc.)
- This role requires you to be a national of an EU member state
- Experience working with hardware, software, networking, operating systems
- Experience in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments. Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission-critical systems.
- Experience designing complex systems for performance, simplicity, and scalability, durability, cost, and security.

Preferred qualifications

- Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.
- Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
- Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
- Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar) and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
- Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI-powered automation tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. System Development Engineer, Managed Operations at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Prompt engineeringSystems EngineeringCloud OperationsAutomationHigh AvailabilityBedrockAWSEc2

Questions you could be asked

  1. How do you structure and test a prompt to get consistent output from a language model?
  2. Tell me about a project where systems engineering was part of your work. What did you do?
  3. Tell me about a project where cloud operations was part of your work. What did you do?
  4. Tell me about a project where automation was part of your work. What did you do?
  5. Tell me about a project where high availability was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Prompt engineering, Systems Engineering, Cloud Operations, Automation, and High Availability. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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