Sr Tech Ops and Strategy Lead, AWS SMGS Ops Sales Ops - Global Sales

Amazon is hiring a Sr Tech Ops and Strategy Lead, AWS SMGS Ops Sales Ops - Global Sales in Tel Aviv, Israel. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this sales role is Works on AI ●●●○: the daily work is on AI products, without building the model.
The posting mentions strategy, operations management and sales operations among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead technical operations and strategy by embedding data, AI, and automation into business planning, performance inspection, and execution.

strategyoperations-managementsales-operationsdata-analysisautomation

AWS Global Sales Operations is the strategic operating function that provides insights, mechanisms, and objective recommendations enabling AWS Global Sales to scale, transform, and deliver long-term customer and business outcomes.
At AWS, we celebrate innovation, calculated risk-taking, and new ideas. We are builders who experiment, learn, simplify, and scale what works. It is still Day 1, and we are looking for curious, analytical, and action-oriented leaders to join our diverse teams of thinkers, problem solvers, and doers.

The Field Tech Operations Lead is the strategic advisor and operating partner to Area Tech Leader. You will translate EMEA Tech strategy and the area business priorities into executable plans, scalable mechanisms, and measurable customer outcomes across Solutions Architecture, Customer Solutions Management, and strategic initiatives. You will help the Area Tech organization operate with greater clarity, speed, and impact by embedding data, AI, and automation into how the business plans, inspects performance, prioritizes resources, and executes. You will build mechanisms that surface risks earlier, reduce manual work, improve decision quality, and ensure technical expertise is deployed where it creates the greatest customer and business value.

You will also own the area’s migration strategy and execution end to end, driving progress from opportunity identification through migration launch, modernization, and consumption realization with a large cross functional team across the Area.

This is a cross-functional, hands-on role that requires strong strategic judgment, analytical rigor, commercial awareness, and operational discipline. The ideal candidate can operate effectively in ambiguity, influence senior stakeholders, communicate across technical and non-technical audiences, and build scalable mechanisms that improve how the business operates.

Success in this role requires an owner mindset, strong bias for action, and the ability to turn complex business and technical priorities into clear operating plans that deliver measurable impact for customers and AWS.

Key job responsibilities
Strategic Partnership: Advise Area Tech Leaders on strategy, organizational performance, risks, priorities, and investment decisions.

Strategy and Planning: Develop and execute the Tech operating plan, translating EMEA Tech strategy and Area business priorities into clear priorities, actions, and outcomes.

Business Performance: Establish KPIs, lead business reviews, and provide decision-oriented insights that improve performance, resource allocation, and execution.

Sales and Tech Alignment: Align technical priorities and capacity with the Area business plan and identify gaps requiring leadership action.

Migration and Modernization: Own the Area’s Migration and Modernization strategy and execution end to end, from opportunity identification and prioritization through migration, modernization, launch, and consumption realization.

Strategic Initiatives: Coordinate GenAI, customer adoption, and other Area Tech priorities, recommending when to scale, redesign, simplify, or stop.

Resource Planning: Provide data-backed recommendations on capacity, coverage, skills, and technical resource allocation.

Customer Adoption: Track customer progression from technical engagement to production adoption and business outcomes, distinguishing activity from measurable impact.

Area and EMEA Alignment: Act as the operational link between Area Tech leadership and EMEA Field Tech Operations, adopt common standards, escalate systemic blockers, and share scalable best practices.

Cross-Functional Leadership: Influence, build alignment, and drive execution across Sales, Business Development, Professional Services, Partners, Finance, technical teams, and Worldwide organizations.

A day in the life
You will lead the Area Tech AI-enabled rhythm of business and work closely with Area Tech leadership to identify where customer outcomes, technical capacity, or execution are off track. You will partner with Sales, Solutions Architects, Business Development, Professional Services, Partners, and other cross-functional teams to prioritize key customers, remove blockers, and agree the actions needed to improve Area performance and accelerate Migration, Modernization, and GenAI adoption.

The role moves regularly between strategic planning and hands-on execution. This may include developing decision-oriented insights for leadership, improving business review mechanisms, shaping resource allocation recommendations, or coordinating cross-functional initiatives across countries and teams.

You will also connect the Area with EMEA and Worldwide stakeholders, share best practices, escalate systemic issues, and ensure common strategies and operating standards translate into effective Area execution. Throughout the day, you will bring clarity to complex problems, align leaders around the right priorities, and turn strategy into actions that deliver measurable customer and business outcomes.

Basic qualifications

- Bachelor's degree or equivalent
- Experience in strategy and operations, business operations, sales operations, technical operations, program management, consulting, or a related field.

Preferred qualifications

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience in cloud computing, enterprise technology, software, technical sales, customer success, or professional services.
- Experience with migration and modernization programs, including customer prioritization, pipeline progression, launch, and consumption realization.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr Tech Ops and Strategy Lead, AWS SMGS Ops Sales Ops - Global Sales at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr Tech Ops and Strategy Lead, AWS SMGS Ops Sales Ops - Global Sales is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in IL, Tel Aviv.
The job was posted on July 14, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

StrategyOperations ManagementSales OperationsData AnalysisAutomation

Also common in sales jobs at this level

AI agents LLM Azure Google Cloud Machine learning Python

Pay

Typical sales job: $139k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where strategy was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where sales operations was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Strategy, Operations Management, Sales Operations, Data Analysis, and Automation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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