Sr. Technical Program Manager, Amazon Business - External Integrations

Amazon is hiring a Sr. Technical Program Manager, Amazon Business - External Integrations in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Are you energized by building technology that makes life easier for business customers? Do you want to work at the center of enterprise commerce, connecting Amazon Business with the procurement, ERP, and finance systems that organizations run on? Would you thrive in a fast-paced, highly collaborative, start-up-like environment? If you answered yes to any of these, the Amazon Business System Integrations team is the place for you.

We are building the systems integrations capabilities that let business customers buy on Amazon Business directly from the systems they already use. This includes APIs, protocols, and partner connections that make procurement faster, more automated, and more reliable at global scale. Our teams design, launch, and operate these integrations with a wide range of partners, and each launch has to work securely and seamlessly across many different systems, regions, and customer needs.

The Amazon Business System Integrations team shares a passion for innovation, a love of solving complex challenges, and a desire to make a meaningful difference for customers. We are looking for people who are comfortable with ambiguity, enjoy solving hard problems at scale, and do well in a start-up-like environment.

We need a versatile, curious, and motivated Technical Program Manager to drive complex, cross-functional programs from concept to launch. You will partner with software engineers, product managers, scientists, and external partners to define scope, align stakeholders, manage dependencies and risks, and deliver high-quality integrations on schedule. You will build the mechanisms that keep programs on track, such as clear roadmaps, metrics, and operational reviews, and you will communicate status and trade-offs clearly to senior leaders.

If you are passionate about pioneering new technology, bringing structure to ambiguous problems, and delivering results for customers, we want to talk to you.

Key job responsibilities
You will own delivery of integration programs that connect Amazon Business with customer and partner procurement and ERP systems. That means defining scope, goals, and success metrics, building the roadmap, and keeping engineering, product, and partner teams aligned from kickoff through launch.

You will work closely with software engineers, product managers, and external partners to turn business needs into clear technical requirements. You'll understand the architecture well enough to question designs, flag risks, and help teams decide between approaches on APIs, security, and scalability.

You will manage dependencies, schedules, and risks across several teams. This includes running weekly status meetings and monthly business reviews, tracking open issues, and escalating blockers early with a clear recommendation.

You will define and track metrics such as partner onboarding time, adoption, error rates, and reliability, and use them to prioritize fixes. You'll also make sure each launch is operationally ready, with runbooks, monitoring, and support handoffs in place.

At the L6 level, you are expected to lead complex programs with little oversight, write clear program documents and updates for senior leaders, mentor other program managers, and improve team processes over time.

About the team
Amazon Business System Integrations team connects Amazon Business with millions of business users and thousands of partner systems. We are driving API based shopping, protocols and agentic interactions.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Sr. Technical Program Manager, Amazon Business - External Integrations at Amazon rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Technical Program Manager, Amazon Business - External Integrations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on November 4, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon