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Lyra Health

Sr. Technical Program Manager

Lyra Health is hiring a Sr. Technical Program Manager for a remote role open to applicants in United States. It pays $114k-$157k a year and Level rates it ; you can apply on Lyra Health.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • This is listed as a remote role.
  • The posting mentions program management, cross functional leadership and process design among its tools and skills.
  • Lyra Health has 481 other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Technical Program Manager at Lyra Health to oversee strategic initiatives and cross-functional development efforts supporting mental health care platforms.

program-managementcross-functional-leadershipprocess-designagile
About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

Lyra Health is looking for a Technical Program Manager who will act as the point of contact and interface to the engineering team and business partners for strategic initiatives and complex development efforts. This role will be a great fit for you if you are a self-driven natural collaborator, highly organized, and passionate about making a difference.

Responsibilities

  • Own the planning, execution, and delivery of complex, cross-functional initiatives

  • Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs

  • Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated

  • Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value

  • Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively

Qualifications

  • 6+ years of technical program / project management experience

  • Customer-centric mindset – continually asking how our work is improving the lives of our customers (internal and external)

  • Strong technical fluency – ability to learn Lyra’s high level systems, integrations, and key functions of the Lyra platform

  • Excellent communication skills – adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing

  • Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency

  • Practitioner of agile project management methodologies

  • Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics

  • Prior startup and/or healthcare experience is a plus – able to balance multiple ongoing initiatives in a fast-paced environment

  • Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration is a strong plus

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

How we rate this

Sr. Technical Program Manager at Lyra Health rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipProcess DesignAgile

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where cross functional leadership was part of your work. What did you do?
  3. Tell me about a project where process design was part of your work. What did you do?
  4. Tell me about a project where agile was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Cross Functional Leadership, Process Design, and Agile. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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