Sr Test Manager, Professional Services
Workday is hiring a Sr Test Manager, Professional Services in Chicago, United States. It pays $129k-$193k a year and Level rates it ; you can apply on Workday.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions ChatGPT, Claude and Gemini among its tools and skills.
- Level classes it as a senior role.
- Workday has 368 other open roles on Level.
- Posted in the last few days.
AI in this role
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
Implementing a new HCM or Financials system is a significant transition for any company. At Workday, we realize that testing plays a significant role in ensuring the deployment's success leading to an exceptional customer experience. Our Workday Testing Services team leads the testing workstream in our deployments helping customers meet their transformation objectives.What makes this team especially exciting is our range: we're industry-agnostic, partnering with customers across Government, Healthcare, Higher Education, Professional & Business Services, and Diversified Industries. That variety means your work never looks the same twice — one project might be a payroll rollout for a hospital system, the next a Financials deployment for a university. You'll build a broad, versatile skill set and grow a career that spans industries and Workday Products.
About the Role
As a Senior Engagement Manager / Engagement Manager, Testing Services, you will partner closely with our customers to ensure their configured Workday solutions meet core business requirements and operate smoothly in production. In this role, you will lead testing engagements end-to-end by providing guidance on test strategies, test plans, advising on scenario creation, orchestrating execution across cycles, and delivering clear results reporting. You will act as a critical bridge across project teams, collaborating directly with Workday consultants, Customer PMOs, Test Leads, and Subject Matter Experts to drive deployment success and ensure an exceptional customer experience.
VISA Sponsorship is not available for this role
About You
Basic Qualifications (Must Haves): Senior Engagement Manager, Testing Services
- 7+ years of project management experience leading Workday HCM (including Payroll, Time, Absence) OR Workday Financials deployments.
- 5+ years of consulting experience either as a consultant with a professional services company or as an internal consultant.
Basic Qualifications (Must Haves): Engagement Manager, Testing Services
- 5+ years of project management experience leading Workday HCM (including Payroll, Time, Absence) OR Workday Financials deployments.
- 3+ years of consulting experience either as a consultant with a professional services company or as an internal consultant.
Other Qualifications:
- Solid background in Unit and End-to-End testing cycles in Workday's deployment methodology.
- Understanding of technical design documents, configurations, integrations, and data conversion.
- Previous background in consulting with prior experience with test management tools such as JIRA, Smartsheet, etc.
- Experience with and enthusiasm for leveraging generative AI tools (e.g., ChatGPT, Gemini, Claude) to accelerate delivery, synthesize information, and enhance day-to-day productivity.
- Proven experience in Healthcare, Government, Higher Ed, or other Commercial industries is strongly preferred.
- Good verbal, presentation, and written communication skills, with proficiency in partnering with various internal teams and customers.
- Ability to work across different Workday SKUs.
- Resourceful and adaptable; comfortable working with a variety of tools and a high degree of autonomy.
- Ability to travel up to 30% of the time.
Posting End Date: 11/13/2026
The application deadline for this role is the same as the posting end date stated.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.IL.Chicago
Additional Considerations:
If performed in Colorado, the pay range for this job is $122,800 - $184,200 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below:
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
How we rate this
Sr Test Manager, Professional Services at Workday rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
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- Walk me through how you've used Claude in your day-to-day work.
- What are the limits of Gemini that you've run into, and how did you work around them?
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- List these exact terms on your resume: ChatGPT, Claude, and Gemini. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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