RELXSr UX Researcher I
RELX is hiring a Sr UX Researcher I. Level rates it ; you can apply on RELX.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include ChatGPT, Claude and AI safety.
- Level lists 809 other open roles at RELX.
- The role was posted in the last few days.
AI in this role
Are you passionate about turning user insight into better products and experiences?
Do you enjoy leading research and facilitating in-person sessions that help teams make customer-focused decisions?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
About the Role
As a Senior UX Researcher I, you will lead the team’s understanding of user behaviours, needs and motivations and shape the UX Research strategy for a business or product line. You will apply a range of research and testing methods, with a particular focus on facilitating in-person one-to-one sessions, focus groups and workshops, while mentoring other researchers.
Responsibilities:
- Lead the user-centred research process, applying a range of UX Research techniques and mentoring junior researchers where needed.
- Plan and facilitate in-person research sessions, including one-to-ones, focus groups and workshops.
- Maintain close links with UX Designers, product managers, engineers, data scientists and other partners, ensuring that user feedback and testing are fed into the design and product development process.
- Gather, evaluate and understand customer use cases, including market segments, competitors and the regulatory environment.
- Present research learnings to stakeholders and collaboratively analyse research results to recommend solutions.
Work with designers, product managers and engineers to iterate and test solutions.
- Use data, analytics and customer insight to establish key metrics, inform testing strategy and identify gaps where further data is needed.
Create research documentation and analysis outputs, and share research findings with the organisation.
Requirements:
- Strong facilitation skills for research sessions, including one-to-ones, focus groups and workshops.
- Expert skills across a number of research and testing methodologies.
- Ability to identify and analyse problems, ask effective questions, collect facts from multiple sources and propose solutions.
- Ability to use data, analytics and customer insight to inform research and testing strategy.
- Understanding of the nuances of research across remote, in-person, unmoderated and moderated contexts.
- Expert-level ability to use research software including Qualtrics, Miro, and AI tools such as ChatGPT and Claude.
- Ability to build good working relationships with UX Design, product, engineering, data science and other teams.
- Ability to mentor junior researchers in research and technical skills.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
How we rate this
Sr UX Researcher I at RELX rates 62 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you think about the risk of an AI system in this kind of role failing silently?
- Walk me through how you've used ChatGPT in your day-to-day work.
- What are the limits of Claude that you've run into, and how did you work around them?
- Describe a typical day in a role like this one: which parts run through AI directly?
- If you removed AI from this role, what would be left, and how do you decide what still needs a human?
Adapt your resume
- List these exact terms on your resume: AI Safety, ChatGPT, and Claude. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.
Get new design jobs (Works on AI ●●●○ or higher) by email
One email a week with the new design jobs (Works on AI ●●●○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Design roles that work on AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step