Level

Shield AI

Staff Field Solutions Engineer (R6297)

Shield AI is hiring a Staff Field Solutions Engineer (R6297) in San Diego, United States. It pays $180k-$280k a year and Level rates it ; you can apply on Shield AI.

Level's read on this job

  • On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
  • Tools and skills the posting cites include Hivemind, technical sales and autonomy.
  • Level classifies it as a senior role.
  • Level lists 663 other open roles at Shield AI.
  • The role was posted within the past week.

AI in this role

Customer-facing technical expert supporting sales, demonstrations, and solution concepts for Hivemind AI autonomy software.

hivemind
technical-salesautonomyunmanned-systemscustomer-engagementsolutions-engineering
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

Shield AI is hiring a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems. 

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures. 

The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts. This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development. 

Success requires technical credibility, strong communication, product truth, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied operational environments. 

How we rate this

Staff Field Solutions Engineer (R6297) at Shield AI rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical SalesAutonomyUnmanned SystemsCustomer EngagementSolutions EngineeringHivemind

Questions you could be asked

  1. Tell me about a project where technical sales was part of your work. What did you do?
  2. Tell me about a project where autonomy was part of your work. What did you do?
  3. Tell me about a project where unmanned systems was part of your work. What did you do?
  4. Tell me about a project where customer engagement was part of your work. What did you do?
  5. Tell me about a project where solutions engineering was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Technical Sales, Autonomy, Unmanned Systems, Customer Engagement, and Solutions Engineering. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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