Staff Product Support Specialist (R6459)

Shield AI is hiring a Staff Product Support Specialist (R6459) in Seattle, United States. It pays $126k-$190k a year and Level rates it ; you can apply on Shield AI.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include logistics, supply chain and maintenance planning.
Level classifies it as a senior role.
Level lists 667 other open roles at Shield AI.
The role was posted in the last few days.

AI in this role

Own logistics planning, supportability analysis, and lifecycle support for autonomous aircraft systems at Shield AI.

logisticssupply-chainmaintenance-planninglifecycle-support

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Shield AI is seeking a Staff Product Support Specialist to support the design, development, integration, and fielding of a next generation autonomous aircraft system. This role will own assigned logistics planning, supply support, supportability analysis, and lifecycle support products across development, flight test, production, and operational sustainment.

The ideal candidate has solid experience supporting military or defense aviation programs and understands how logistics products, supportability analysis, maintenance planning, and supply chain execution contribute to mission availability and operational readiness. This position requires hands on experience with Maintenance Task Analysis, Logistics Control Numbers, Reliability and Maintainability artifacts, and Supply Support execution. This individual will work independently on defined product support areas and partner closely with senior logistics leaders, engineering, and program teams.

How we rate this

Staff Product Support Specialist (R6459) at Shield AI rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Staff Product Support Specialist (R6459) is an open job at Shield AI.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $126k-$190k a year.
The role is based in Seattle, Washington.
The job was posted on October 24, 2026.
Seniority: senior.
Applications are handled by Shield AI. Apply on Shield AI

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsSupply ChainMaintenance PlanningLifecycle Support

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where maintenance planning was part of your work. What did you do?
Tell me about a project where lifecycle support was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Logistics, Supply Chain, Maintenance Planning, and Lifecycle Support. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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