Staff Software Engineer, Machine Learning
Ping Identity is hiring a Staff Software Engineer, Machine Learning for a remote role open to applicants in United States. It pays $132k-$170k a year and Level rates it ; you can apply on Level.
AI in this role
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
The Ping Identity Data Platform team is building the next generation of enterprise AI governance capabilities to enable secure, scalable, and responsible adoption of AI agents. The team is evolving governance frameworks, platforms, and operational processes to manage AI agents across the enterprise, addressing key areas such as security, compliance, identity, risk management, and responsible AI.
As part of our data platform team, you will help define and implement capabilities for agent discovery, lifecycle governance, policy enforcement, observability, and secure integration of AI agents, tools, MCP servers, and enterprise resources. You will work on taking governance concepts from design to reality in a fast-paced, collaborative, cross-functional environment, partnering with engineering, security, compliance, and product teams to shape the future of AI adoption.
You Will:
- Design, develop, and maintain AI agent governance capabilities across AI platforms like Amazon Bedrock, Google Vertex AI, Microsoft Copilot, Azure AI Foundry etc.
- Leverage AI coding assistants and agentic development tools to accelerate delivery while maintaining a strong focus on clear requirements, modular design, observability, maintainability, and code quality.
- Drive the evolution of core Identity Governance capabilities—including certifications, lifecycle management, workflows, and Separation of Duties (SoD)—by enhancing existing functionality, improving performance and scalability, and delivering incremental features that strengthen enterprise identity governance.
- Partner closely with Support and customer-facing teams to troubleshoot and resolve customer issues, drive timely solutions, improve product reliability, and deliver a positive customer experience that builds trust and customer delight.
- Ensure Ops readiness and observability for the features shipped, by implementing logging, metrics, monitoring, and alerts.
- Document architecture, governance processes, operational procedures, and engineering best practices for AI agents.
You Have:
- Bachelor's degree in Computer Science, Software Engineering, ML Engineering, or equivalent practical experience.
- Hands-on coding experience in developing enterprise and cloud applications using Java and Python
- 6+ years of experience in ML Engineering-related software engineering roles, with hands-on experience in ML algorithms such as FP-Growth, techniques such as Market Basket Analysis, data ingestion, data preparation, data processing, and building scalable data pipelines using frameworks such as Apache Spark, Apache Beam, or Apache Flink.
- Experience with BigQuery, SQL, NoSQL databases, and Elasticsearch.
- Experience designing, optimizing, and troubleshooting analytical queries.
- Hands-on experience building and maintaining ETL pipelines and large-scale data processing solutions.
- Familiarity with structured and unstructured data management concepts.
- Good understanding of distributed data systems and data integration patterns.
- Strong analytical, problem-solving, and communication skills.
- Familiarity with AWS and/or GCP cloud platforms
Bonus Points If You Have:
- Exposure to Identity Governance (IGA) concepts.
- Experience building MCP servers and AI agents using popular frameworks such as LangGraph and LlamaIndex.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Experience with CI/CD pipelines and DevOps practices.
- Experience building enterprise-scale distributed systems.
- Experience mentoring engineers and leading technical initiatives.
Compensation Range: $132,000–$170,000
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
How we rate this
Staff Software Engineer, Machine Learning at Ping Identity rates 87 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.
Builds AI. The job is building AI systems.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in software engineer jobs at this level
Pay
- This job starts at
- $132k
- Typical software engineer job
- $168k
This posting starts 21% below the typical software engineer job. See software engineer jobs
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- How do you think about the risk of an AI system in this kind of role failing silently?
- What are the limits of Copilot that you've run into, and how did you work around them?
- What's a project where you used LlamaIndex hands-on?
- Walk me through how you've used LangGraph in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: AI agents, AI Safety, Copilot, LlamaIndex, and LangGraph. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.
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