Staff Technical Program Manager, Site Reliability Engineering

MongoDB is hiring a Staff Technical Program Manager, Site Reliability Engineering for a remote role open to applicants in Ireland. Level rates it ; you can apply on MongoDB.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting lists this role as remote.
Tools and skills the posting cites include Jira, Kubernetes and program management.
Level classifies it as a senior role.
Level lists 382 other open roles at MongoDB.

AI in this role

Lead technical program management for site reliability engineering to scale cloud platforms and drive production reliability.

jirakubernetes

program-managementsite-reliability-engineeringchange-managementincident-management

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale.

This role can be based out of our Dublin or Cork office or remotely in Ireland.

What You'll Do

Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time
Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts
Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently

Requirements

8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)
Skilled at shaping roadmaps and managing dependencies
Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives
Low-ego, highly collaborative, and motivated by ownership of hard problems end to end

Nice to Have

Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)
Prior experience working with or alongside SRE teams
Background in large-scale cloud infrastructure or platform engineering
Familiarity with MongoDB Atlas or other modern cloud database platforms

Why This Role

This role puts MongoDB's values into practice. You'll own hard, ambiguous problems end to end. You'll build together with SRE, engineering, Security, and Compliance to co-create solutions that work across the organization. And you'll think big—scaling the platform and practices that power MongoDB's next phase of growth. You'll be in the critical path of high-impact projects, working with executive stakeholders, and supported to grow in your career.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273416890

How we rate this

Staff Technical Program Manager, Site Reliability Engineering at MongoDB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Staff Technical Program Manager, Site Reliability Engineering is an open job at MongoDB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Cork, Ireland; Dublin, Ireland; Ireland and is marked remote.
The job was posted on May 14, 2026.
Seniority: senior.
Applications are handled by MongoDB. Apply on MongoDB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementSite Reliability EngineeringChange ManagementIncident ManagementJiraKubernetes

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where site reliability engineering was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Tell me about a project where incident management was part of your work. What did you do?
Walk me through how you've used Jira in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Site Reliability Engineering, Change Management, Incident Management, and Jira. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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