Strategic Account Manager - Global Partnerships

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

ID: JR0084293

The Mission

Are you ready to join an ambitious and rapidly growing company revolutionizing the retail industry? At Glovo, our vision is to give everyone easy access to anything in the city, and as a Strategic Account Manager - Global Partnerships, you will play a pivotal role in making this vision a reality. Join us in shaping the future of retail by managing and growing our most strategic retail partnerships across multiple countries.

At Glovo, Retail is one of our highest-growing business units. We have already established partnerships with more than 200 top retail brands, including industry giants in Beauty, Electronics and Pets verticals. As a Strategic Account Manage - Global Partnerships, you will be part of the Global Retail Partnership Team that despite our rapid growth, still embodies the spirit of a small startup within Glovo.

What You Will Do

• Global Partnership Management:

  • Conduct and organize business reviews with regional and/or global partners in order to define cross-country strategies, bringing in the right internal stakeholders to ensure those strategies are applied across markets and drive growth;

  • Attend Monthly Business Reviews with Glovo's local teams to identify blockers and areas for improvement, and support them in overcoming those. Provide ad-hoc support to local Retail teams and help them escalate issues that cannot be solved at local level;

  • Ensure new partner activations and onboardings are compliant, respect agreed timelines, and go live successfully and on time.

• Project Management: Lead or contribute to complex cross-functional projects, working with multiple functions including Strategy, Operations, Product, Finance, and PIM & Catalog. Collect feedback from local teams and cascade or deliver against tight deadlines.

• Guidelines, Playbooks & Enablement: Identify areas for improvement and develop the tools and frameworks local teams need to succeed commercially, such as activation guidelines and commercial decks.

What will you Bring

• Background: 4 to 6 years in fast-paced environments (startups, top consulting firms, leading internet companies, FMCG, or retail), including 1+ year as an account manager or in a similar role.

• Business Understanding: Solid grasp of FMCG, retail, and/or e-commerce models and their revenue and growth drivers.

• Commercial & Influencing Skills: You handle complex negotiations with senior stakeholders and lead multidisciplinary projects without direct authority.

• Data-Driven Mentality: You base decisions on data and aren't afraid to make business judgments when needed.

• Bias for Action & Problem Solving: Goal-oriented and deadline-driven, you enjoy finding smart solutions to complex problems.

• Language Skills: Professional proficiency in English.

• Nice to Have: International experience, Spanish, Italian, or Portuguese language knowledge.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.

• 💪 Top-notch private health insurance to keep you at your peak.

• 🍔 Monthly Glovo meal benefit to satisfy your cravings!

• 💳 Cobee discounts on transportation, food, and even kindergarten expenses or office-based nursery.

• 🏊 Discounted gym memberships to keep you energized.

• 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.

• 👪 Enhanced parental leave.

• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!