Surge AIStrategic Partnerships Manager
Surge AI is hiring a Strategic Partnerships Manager for a remote role open to applicants in United States. Level rates it ; you can apply on Surge AI.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting lists this role as remote.
- Tools and skills the posting cites include Anthropic, NLP and account management.
- Level classifies it as a mid-level role.
- Level lists 27 other open roles at Surge AI.
AI in this role
Manage key accounts and translate client technical requirements into AI language model training projects.
About Us
Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.
Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.
At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.
The Role
As a Strategic Partnerships Manager, you'll be the primary point of contact for our key accounts, responsible for nurturing relationships and ensuring customer success. You'll work closely with ML teams to understand their unique challenges and leverage our platform to deliver exceptional value in AI language model training.
What You’ll Do
Manage key accounts as a trusted advisor, developing a deep understanding of clients' AI strategies and overseeing high-quality data projects to ensure they meet SLAs and goals
Lead cross-functional collaboration, interfacing with engineering and operations teams while supervising project runners to ensure excellent deliverables and timely execution, leveraging expertise in data quality assessment and improvement methodologies
Drive client relationship management by maintaining strong connections, ensuring satisfaction, addressing concerns, and acting as the primary point of contact
What We’re Looking for
Experience in account management or project leadership in tech or AI-related fields, with a proven track record of successfully delivering complex solutions
Resourceful problem-solver with a strong grasp of AI and machine learning concepts, particularly in natural language processing, able to translate technical requirements into actionable project plans
Self-motivated professional with excellent communication skills, capable of articulating complex technical solutions and independently optimizing systems to meet client needs
How we rate this
Strategic Partnerships Manager at Surge AI rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- What NLP problem have you worked on, and how did you measure whether it actually worked?
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where client relations was part of your work. What did you do?
- Tell me about a project where machine learning was part of your work. What did you do?
- Walk me through how you've used Anthropic in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: NLP, Account Management, Client Relations, Machine learning, and Anthropic. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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