Supply Chain Manager, Retail Supply Chain team, JP Hardlines

Amazon is hiring a Supply Chain Manager, Retail Supply Chain team, JP Hardlines in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions supply chain management, demand forecasting and program management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Lead retail supply chain programs and cross-functional initiatives leveraging internal standard operational and AI tools.

supply-chain-managementdemand-forecastingprogram-management

We are looking for a Supply Chain Manager to lead and own supply chain programs that are ambiguous in scope, cross-organizational in impact, and both strategic and tactical in nature. This role requires defining problem spaces from scratch—where no prior solutions exist—and driving outcomes across a complex stakeholder landscape—including demand forecasting science teams, fulfillment operations, and retail category leadership—with minimal direction.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
• Define and translate complex business requirements into structured project plans; manage implementation activities across a large and diverse group of stakeholders

• Develop and execute rollout plans for supply chain programs and provide ongoing operational support to ensure sustained performance

• Create execution strategy, set priorities, and communicate progress and trade-offs clearly across business partners and senior leadership

• Engage cross-functionally to ensure business vision and operational goals are implemented efficiently and consistently across teams

• Scale supply chain programs in response to business growth and demand changes, maintaining sustained operational quality and performance.

• Identify, assess, and mitigate risks; drive resolution of critical issues; provide escalation management and propose corrective actions to keep initiatives on track

• Build and maintain strong relationships with cross-functional teams to ensure seamless execution and process excellence; identify gaps and redundancies; influence leadership to streamline solutions and define mutually beneficial goals

• Coordinate with teams across regions and geographies to understand local market needs and implement supply chain solutions tailored to the Japan market

About the team
Retail Supply Chain team, JP Hardlines is a centralized supply chain function supporting all Hardlines categories and driving cross-platform initiatives. We sit at the intersection of Sourcing, Forecast/Inventory Planning, and Operations, and are responsible for inventory health, demand forecast accuracy, end-to-end supply chain cost efficiency (inventory, inbound, and outbound-to-customer fulfillment costs), and supply chain program excellence across one of Amazon Japan's largest retail businesses.

Basic qualifications

- 5+ years of program or project management experience
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Japanese and English language at business level or above.

Preferred qualifications

- 4+ years of driving process improvements experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Supply Chain Manager, Retail Supply Chain team, JP Hardlines at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Supply Chain Manager, Retail Supply Chain team, JP Hardlines is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on October 21, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Supply Chain ManagementDemand ForecastingProgram Management

Questions you could be asked

Tell me about a project where supply chain management was part of your work. What did you do?
Tell me about a project where demand forecasting was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Supply Chain Management, Demand Forecasting, and Program Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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