Support Engineer II, Prime Air - Assembly & Test Quality

Amazon is hiring a Support Engineer II, Prime Air - Assembly & Test Quality in Seattle, United States. It pays $28-$49/hr and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions Unix, Cmm and Calipers among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past two weeks.

AI in this role

Perform quality inspections, troubleshoot technical systems, and support assembly testing for Prime Air.

unixcmmcalipersmicrometers

quality-assurancetroubleshootingdebuggingtechnical-supportscripting

The Quality Assurance Tech performs receiving, in-process, and final inspections of parts, assemblies, and materials in accordance with documented inspection instructions, engineering drawings, and applicable specifications. This role identifies and documents nonconformances using internal quality management systems, communicates findings to cross-functional stakeholders, and proposes mitigations or corrective solutions where possible.

Key job responsibilities
- Perform inspections per documented inspection instructions, engineering drawings, specifications, and control plans using appropriate measurement tools and techniques
- Identify, classify, and document nonconformances accurately in internal quality systems, including clear descriptions of defects, affected quantities, and supporting evidence (photos, measurements)
- Communicate inspection results and nonconformance findings to engineering, supply chain, and quality teams in a clear and timely manner
- Propose mitigations, dispositions, or corrective solutions for identified nonconformances where possible, escalating complex issues as needed
- Operate and maintain inspection equipment such as calipers, micrometers, height gauges, CMMs, optical comparators, and go/no-go gauges
- Maintain inspection records, certificates of conformance, and traceability documentation per quality system requirements
- Participate in root cause analysis and corrective action activities as needed
- Support First Article Inspection (FAI) activities in accordance with AS9102 or equivalent standards
- Monitor and flag trends in nonconformance data to support continuous improvement efforts

Basic qualifications

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience reading and interpreting construction drawings and specifications, or experience reading and writing procedures, technical documents, and engineering drawings
- Experience with precision torque, measurement and inspection devices (i.e., automated and manual torque wrenches, calipers, micrometers, profilometers, optical inspection devices, multi-meters, torque wrenches)
- 2+ years of experience in a quality inspection role in manufacturing or aerospace/defense environment

Preferred qualifications

- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 28.22 - 49.37 USD hourly

How we rate this

Support Engineer II, Prime Air - Assembly & Test Quality at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Support Engineer II, Prime Air - Assembly & Test Quality is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed pay is $28-$49/hr.
The role is based in US, WA, Seattle.
The job was posted on October 12, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Quality AssuranceTroubleshootingDebuggingTechnical SupportScriptingUnixCmmCalipers

Questions you could be asked

Tell me about a project where quality assurance was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where debugging was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?
Tell me about a project where scripting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Quality Assurance, Troubleshooting, Debugging, Technical Support, and Scripting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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