Delivery Hero (talabat)System Administrator
Delivery Hero (talabat) is hiring a System Administrator in Budapest, Hungary. Level rates it ; you can apply on Delivery Hero (talabat).
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include ChatGPT, Claude and Gemini.
- Level classifies it as a junior role.
- Level lists 938 other open roles at Delivery Hero (talabat).
- The role was posted in the last few days.
AI in this role
A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte körülbelül 65 országban működünk. A Delivery Hero Group központja Berlinben, Németországban található, és 2017 óta jegyzik a frankfurti tőzsdén, valamint az MDAX részvényindex része.
End-User Support & Troubleshooting
- Provide on-site and remote end-user support (hardware, software, account/workstation setup) via chat, email, and in person, including scheduled visits to Dmart offices for maintenance and upgrades.
- Log, prioritise, and resolve tickets by business criticality (Jira, ServiceNow), covering networking, printers, and A/V, partnering with the Infrastructure team on larger projects.
IT Administration & Asset Management
- Track IT assets through their full lifecycle and maintain MDM (JAMF, Intune) compliance across enterprise devices.
- Support access management (Okta, SailPoint IIQ) and contribute to IT governance and compliance initiatives.
Process Improvement & Collaboration
- Maintain onboarding/offboarding efficiency and IT service KPIs/SLAs.
- Partner with senior IT team members to improve processes and automation, staying current on emerging tech.
AI-Enabled Support & Tooling
- Use AI assistants (Copilot, Claude, ChatGPT, Gemini) to speed up troubleshooting, draft knowledge-base articles, and summarise recurring issues.
- Pilot AI-assisted automations (prompt templates, scripts, no-code tools) to cut manual work in ticketing and onboarding/offboarding, sharing what works with the team.
Requirements:
- Minimum of 1 year of experience in IT operations or 1st-level support with hands-on experience managing workstations (Windows & MacOS) and endpoint devices.
- Strong troubleshooting skills for hardware and enterprise IT software.
- Ability to work independently and own issues end-to-end.
- High service orientation and excellent customer service skills.
- Strong communication skills (verbal & written).
Nice to have:
- Hands-on experience with JIRA and Confluence for ticketing and documentation
- Administration experience with Slack, Google Workspace, and access management platforms (Okta, SailPoint IIQ)
- Practical experience using AI assistants (Copilot, Claude, ChatGPT, Gemini) for support, documentation, or productivity tasks
Your Benefits
- Modern office in Budapest’s Haller Gardens – easy to reach, even by bike!
- International good vibe + strong corporate background = a secure & inspiring place to grow.
- From day one: life, accident & health insurance (MetLife).
- SZÉP-card & Medicare health package.
- foodora PRO & vouchers – tasty meals, even in the home office.
- Mental health support & relaxing office massages.
- In-house English lessons + LinkedIn Learning access.
- Extra days off, AYCM partnership & all tools provided.
- Social impact matters: we support 6 charities and you can join in!
How we rate this
System Administrator at Delivery Hero (talabat) rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- What's a project where you used ChatGPT hands-on?
- Walk me through how you've used Claude in your day-to-day work.
- What are the limits of Gemini that you've run into, and how did you work around them?
- What's a project where you used Copilot hands-on?
Adapt your resume
- List these exact terms on your resume: ChatGPT, Claude, Gemini, and Copilot. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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