AmazonSystems Development Engineer, ESC Managed Operations
Amazon is hiring a Systems Development Engineer, ESC Managed Operations in Dublin, Ireland. Level rates it ; you can apply on Level.
AI in this role
Systems Development Engineer building and operating high-availability cloud services for the AWS European Sovereign Cloud.
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Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in "on-call" rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in operating and scaling a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Eligibility requirement
- Fluency in written and spoken English is required.
- Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
- Employees will participate in an On-Call rota.
A day in the life
A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic qualifications
- Experience developing software code in one or more programming languages (java, python, etc.)
- Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting
- This role requires you to be a national of an EU member state
- Experience in engineering, working with hardware, software, networking, operating systems
- Experience designing systems for performance, simplicity, and scalability, durability, cost, and security.
Preferred qualifications
- Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.
- Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
- Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
- Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar) and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
- Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI-powered automation tools
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Systems Development Engineer, ESC Managed Operations at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Classification
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Prompt engineeringSystems EngineeringCloud ComputingAutomationOperationsHigh AvailabilityBedrockAWS
Questions you could be asked
- How do you structure and test a prompt to get consistent output from a language model?
- Tell me about a project where systems engineering was part of your work. What did you do?
- Tell me about a project where cloud computing was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Prompt engineering, Systems Engineering, Cloud Computing, Automation, and Operations. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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