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Five9

Talent Acquisition Coordinator

Five9 is hiring a Talent Acquisition Coordinator in Manila, Philippines. Level rates it ; you can apply on Five9.

Level's read on this job

  • Level rates this HR role Little AI ●○○○: aI is not part of the work.
  • Some of the work can be done remotely, according to the posting.
  • The posting mentions Excel, Word and Outlook among its tools and skills.
  • Level classes it as a mid-level role.
  • Five9 has 83 other open roles on Level.

AI in this role

Support the US recruiting team with complex interview scheduling, candidate communication, and talent acquisition operations.

excelwordoutlookgreenhouse
interview-coordinationcalendar-managementcandidate-experiencerecruiting-operations

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Talent Acquisition Coordinator

To support our continued growth, we are looking for a talented Talent Acquisition Coordinator to join our team. Reporting to the Manager, TA Ops and Programs, this role will support our United States recruiting team with scheduling and administrative support. This is a great opportunity meaningfully impact the Candidate and Hiring Manager experience while gaining experience across a variety of talent acquisition competencies!

This position requires working during US PST business hours.

Key Responsibilities

  • Coordinate complex interviews for candidates and interview teams across multiple time zones, ensuring timely and efficient communication.
  • Act as a primary point of contact for resolving all interview-related issues, including scheduling conflicts and technical difficulties, in a prompt and professional manner.
  • Create a positive and welcoming environment for candidates, acting as an ambassador for our company culture and ensuring they feel valued throughout the process.
  • Provide outstanding customer service to our internal and external stakeholders.
  • Work collaboratively with TA Partners and HR Ops on the status of new hires.
  • Handle recruiting-related operational tasks, which may include referral bonus program support, weekly reporting, recruiting fee processing, etc.
  • Responsible for ensuring pre-employment background checks are conducted, reviewed and approved for US hires.
  • Provide support in maintaining Greenhouse data and functionality. 

 

Key Requirements

  • Must be able to work during either US PST business hours.
  • Proven experience with high-volume interview scheduling.
  • Comfortable working with data and proficiency with Excel, Word, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong sense of urgency, excellent organizational skills, and the ability to multi-task effectively.
  • Ability to prioritize and meet deadlines in a rapidly changing environment.
  • Must be able to exercise good judgment and discretion; ability to secure and maintain private and confidential information.
  • Experience working within Greenhouse Applicant Tracking System (ATS).
  • Ability to work independently with minimal direct supervision as well as collaborate effectively in a team environment.
  • A service-oriented approach and a genuine enjoyment in providing an excellent candidate and hiring manager experience.
  • Bachelor’s degree or equivalent work experience.

Company Benefits

  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan
  • Life Insurance
  • While on work from home setup: Internet and meal allowance are provided
  • Employee Assistance Program for mental and social well-being
  • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

How we rate this

Talent Acquisition Coordinator at Five9 rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Interview CoordinationCalendar ManagementCandidate ExperienceRecruiting OperationsExcelWordOutlookGreenhouse

Pay

Typical HR job
$120k

This posting doesn't list pay. Use the typical HR figure when pay comes up. See HR jobs

Questions you could be asked

  1. Tell me about a project where interview coordination was part of your work. What did you do?
  2. Tell me about a project where calendar management was part of your work. What did you do?
  3. Tell me about a project where candidate experience was part of your work. What did you do?
  4. Tell me about a project where recruiting operations was part of your work. What did you do?
  5. Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Interview Coordination, Calendar Management, Candidate Experience, Recruiting Operations, and Excel. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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