Delivery Hero (talabat)Team Lead, Content & Onboarding
AI in this role
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Monitors the content & onboarding team members, ensuring SLAs and quality standards are met.
Track agent performance and prepare reports using advanced Google Sheets, Excel, PowerPoint, and Google Slides.
Ensure accurate menu creation, timely updates, and dish-level photography in line with SOPs.
Train vendors on tablet operations, order fulfillment, operating hours, and payment and billing processes.
Conduct regular quality checks to improve content accuracy and customer experience.
Collaborate with cross-functional teams to share insights & run projects to improve onboarding and content processes.
How we rate this
Team Lead, Content & Onboarding at Delivery Hero (talabat) rates 21 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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