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Amazon

Team Lead, ICQA

Amazon is hiring a Team Lead, ICQA in Gurugram, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting mentions Excel, Microsoft Office and quality assurance among its tools and skills.
  • Level classes it as a lead role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Supervise site-level inventory control, quality assurance initiatives, and compliance audits in an Amazon fulfillment center.

excelmicrosoft-office
quality-assuranceinventory-controlwarehouse-operationssox-complianceleadership
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun

Key job responsibilities
An ICQA Team Lead is a supervisory role within the Inventory Control & Quality Assurance (ICQA) department at Amazon fulfillment centers. The role bridges operational execution with strategic quality management.

A day in the life
Quality & Compliance

Work on site-level quality initiatives, deep dives, and improvements
Hold operation teams accountable for quality performance
Ensure the site carries out all SOX compliance audits, IRDR (Inventory Record Discrepancy Rate) completion, and adjustment research
Monitor and drive performance to DPMO (Defects Per Million Opportunities) targets
Review and enforce quality standards and metrics


Basic qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred qualifications

- Experience in customer-facing environment, warehousing, logistics or manufacturing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Team Lead, ICQA at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Quality AssuranceInventory ControlWarehouse OperationsSox ComplianceLeadershipExcelMicrosoft Office

Questions you could be asked

  1. Tell me about a project where quality assurance was part of your work. What did you do?
  2. Tell me about a project where inventory control was part of your work. What did you do?
  3. Tell me about a project where warehouse operations was part of your work. What did you do?
  4. Tell me about a project where sox compliance was part of your work. What did you do?
  5. Tell me about a project where leadership was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Quality Assurance, Inventory Control, Warehouse Operations, Sox Compliance, and Leadership. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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