Team Lead of Biz Operations, CNGS Paid Services Central Team

Amazon is hiring a Team Lead of Biz Operations, CNGS Paid Services Central Team in Shanghai, China. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions business operations, program management and stakeholder management among its tools and skills.
Level classes it as a lead role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead business operations for Amazon Global Selling's Paid Services team to enhance efficiency and seller success.

business-operationsprogram-managementstakeholder-managementprocess-optimization

Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 14 overseas marketplaces, and supporting local Sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.

We are looking for a Business Operation Team Leader to accelerate China Sellers success on worldwide Amazon Marketplace. You will have the exciting opportunity to shape and deliver our suite of Paid Service products and play a key role to work with multiple internal stakeholders and business teams to contribute on significant service offerings development and improvements, and/or launch to support growth of China Paid Service. Candidates who delight in optimizing scarce resources and can strategically outline effective solutions rapidly should apply.

The Role
Lead of Business Operations will be instrumental in helping our Seller facing teams to drive greater efficiency, productivity, consistency, scalability, and customer value. The successful candidate must be able to work directly, in a hands-on way, with multiple stakeholders and business teams, leading program planning cycles, supporting program and operations optimizing and execution excellence for multiple products at one time. S/He needs to be passionate about his/her work, self-motivated, detail oriented and have excellent problem solving abilities, as well as superb communication, strategic thinking and forward looking. The candidate will also be required to deal with highly ambiguous problems, identify root cause, devise and drive towards simple solutions to complex problems.

In this role, s/he will be required to lead a team to formulate operation solution and tracking mechanism for both internal teams and external sellers to support our account management work.

Key job responsibilities
Primary responsibilities, include but not limited to:
- Own the business planning, ops designing and optimizing, assessing and prioritizing needs based on business status
- Serve as the main point of contact for all China Paid Service related Business Operations, and work cross-functionally and globally with internal Amazon stakeholders to align on working mechanism
- Lead business operation team to drive the efficiency to enhance seller experience and contribute to business success.
- Innovate and optimize operate process to achieve productivity and goal.
- Act as an SME to solve local and worldwide Paid Service ops questions and issues and provide training and know-how to other teams.

Basic qualifications

- Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
- Experience in people management
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience using Salesforce or other CRM tool
- Experience with Microsoft Office products and applications

Preferred qualifications

- Experience designing business processes
- Experience in multiple organizational functions such as compensation, forecasting or organizational development
- Experience working within a high-growth, technology company
- Master's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Team Lead of Biz Operations, CNGS Paid Services Central Team at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Team Lead of Biz Operations, CNGS Paid Services Central Team is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 31, Shanghai.
The job was posted on April 27, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Business OperationsProgram ManagementStakeholder ManagementProcess Optimization

Questions you could be asked

Tell me about a project where business operations was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Business Operations, Program Management, Stakeholder Management, and Process Optimization. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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